Value Stream Manager -eCommerce/Aftermarket
About the role
At FlexScreen/RiteScreen, we're redefining what manufacturing looks like. Our eCommerce and Aftermarket business is one of our fastest-growing strategic priorities, and we're looking for an operational leader who thrives on building high-performing teams, solving complex challenges, and driving continuous improvement.
Responsibilities
Own the Value Stream
Lead end-to-end execution of eCommerce and Aftermarket order fulfillment from production through shipment.
Serve as the operational leader and primary liaison between Operations, Engineering, Packaging, Product Development, and the Aftermarket business.
Ensure products are delivered safely, on time, with outstanding quality and customer satisfaction.
Drive Operational Excellence
Develop daily production and labor plans to meet customer demand.
Manage shipping execution, marketplace fulfillment, order prioritization, and shipment tracking.
Monitor productivity, backlog, delivery performance, and operational metrics to ensure goals are achieved.
Lead daily Gemba walks and use visual management to drive accountability and performance.
Champion Lean & Continuous Improvement
Build a culture where continuous improvement is part of everyday work.
Lead Kaizen events, root cause investigations, and waste elimination initiatives.
Improve throughput, reduce lead times, increase efficiency, and enhance the customer experience.
Coach leaders and employees in Lean principles, standard work, and problem-solving techniques.
Develop High-Performing Teams
Lead, coach, and develop front-line leaders and production teams.
Foster a culture of accountability, collaboration, and employee engagement.
Support hiring, workforce planning, attendance management, and cross-training initiatives.
Create an environment where employees are empowered to improve processes every day.
Deliver Results
You'll be responsible for achieving annual objectives in:
Safety
Quality
Delivery
Cost
Productivity
Customer Satisfaction
Requirements
- Bachelor's degree in Business, Engineering, Industrial Engineering, or a related field preferred.
- 3-5+ years of manufacturing leadership experience.
- Leverage Lean Manufacturing and continuous improvement experience required.
- Experience leading teams in a fast-paced manufacturing environment.
- ECommerce or consumer products manufacturing experience is a plus.
- Strong analytical, project management, and problem-solving skills.
- Excellent communication and leadership abilities.
- Experience using production metrics and data to drive decisions.
- Proficiency with Microsoft Office and SharePoint.
Qualifications
- Leadership experience on the production floor.
- Continuous improvement mindset and ability to challenge the status quo.
- Strong interpersonal and relationship-building skills.
- Ability to make data-driven decisions.
- Empowerment of team members to improve processes.
- Comfortable working in a fast-paced environment.
Skills
- Lean Manufacturing
- Project Management
- Problem Solving
- Leadership
- Team Building
- Data Analysis
- Microsoft Office
Benefits
FlexScreen/RiteScreen is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws.
Pay
TBD
Schedule
TBD