Value Delivery Lead

About the role

Fello is a profitable, hyper-growth, VC-backed B2B SaaS company building the agentic real estate platform of the future. Our platform combines data intelligence, marketing automation, and conversational AI to help real estate teams engage smarter and scale faster. At the center of it is Felix, our AI teammate, which takes real work off a team's plate — running follow-up across calls, texts, and emails today, with more of the team's day-to-day work coming next. We're not another tool in the stack. We're the system that powers it — learning, adapting, and executing in real time so teams can focus on growth, not guesswork. If you're excited about building an AI product that's changing how an entire industry works, you'll fit right in.

Responsibilities

• Lead every onboarding and implementation call for your portfolio of accounts — you own the room, the plan, and the outcome, with Solution Engineers looped in when the work calls for it
• Drive your