Valuations Manager

Essential Duties & Responsibilities

• Leadership and Oversight
• Provide expert guidance and mentorship to Valuation Analysts to enhance their skill sets and ensure high-quality work output.
• Lead team meetings and training sessions to promote best practices and continuous improvement within the department.
• Collaborate with the Director to implement department initiatives, monitor key performance indicators, and execute on strategic goals.
• People Management
• Manage the daily workflow and performance of the Valuation Analyst team, including workload balancing, quality control, and timely issue resolution.
• Conduct performance reviews, provide constructive feedback, and support career development plans for team members.
• Assist with recruiting, onboarding, and training of new analysts as needed.
• Promote a culture of accountability, integrity, and continuous improvement within the team.

Appraisal Review Analysis

• Conduct comprehensive analyses of third-party appraisal reports, ensuring they meet industry standards and accurately reflect property values.
• Address discrepancies in appraisal reports by coordinating with external appraisers to ensure clarity and compliance.

Desktop Valuation

• Perform and oversee desktop valuations using company proprietary systems and additional data sites to develop accurate value opinions on various property types, including single-family residences, condominiums, and multi-family units.
• Review and analyze market data trends, property tax records, and other relevant data to support valuation accuracy.

Value Reconciliation

• Perform and oversee desktop valuations using company proprietary systems and additional data sites to develop accurate value opinions on various property types, including single-family residences, condominiums, and multi-family units.
• Review and analyze market data trends, property tax records, and other relevant data to support valuation accuracy.
• Escalate high-risk or complex valuation scenarios for further review or adjustment.

Communication And Collaboration

• Perform and oversee desktop valuations using company proprietary systems and additional data sites to develop accurate value opinions on various property types, including single-family residences, condominiums, and multi-family units.
• Review and analyze market data trends, property tax records, and other relevant data to support valuation accuracy.
• Act as a key liaison between the Valuations team and cross-functional partners including Credit, Underwriting, Risk, and Servicing.
• Deliver timely updates, summaries, and valuation insights to support loan decisions and strategic planning.
• Support compliance and audit requests with documentation and subject matter expertise as needed.
• Contribute to ad hoc projects, policy updates, and operational initiatives.
• Remain adaptable to evolving business needs in a fast-paced lending environment.

Key Performance Indicators

• Accuracy and Timeliness of Valuations
• Compliance with Appraisal Standards
• Risk Mitigation Effectiveness
• Cycle Time
• Team Performance and Development

Desired Skills And Qualifications

• Demonstrated knowledge and understanding of real estate valuations
• College Degree Preferred or relevant appraisal/valuation experience
• Proven leadership and team management skills
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Able to utilize proprietary valuation systems
• Excellent analytical, problem-solving, and decision-making skills
• Strong communication skills, capable of interacting with professionalism and integrity with all levels of team members and management
• Detail-oriented with excellent organizational skills; able to prioritize multiple tasks and meet strict deadlines

Requirements

• Bachelor’s degree in real estate, Finance, Economics, or a related field preferred
• 3-5 years of experience in appraisal or a related field, with significant emphasis on desk-based analysis and team leadership