Valet - Sanford Medical Center - PT

Facility: Central Patient Building
Location: Sioux Falls, SD
Address: 1305 W 18th St, Sioux Falls, SD 57117, USA

About the role

Possess outstanding front line customer service and create a positive first and last impression to customers (patients, families, visitors, etc.) who use Valet Service at any valet entrance. Displays extraordinary professionalism and tact when interacting with customers at stressful and busy times. Exert self-confidence and remain in control amidst distractions. Demonstrates empathy and a caring attitude toward customers that are under stress.

These services of valet include assisting patients, families, and other customers by meeting and greeting them, parking their vehicle, providing directions, assisting anyone using handicapped areas and offering any other reasonable services. Valets are responsible for the general upkeep, inside and outside, of all valet entrances. When patients and visitors are ready to leave, the valet will retrieve the vehicle and return it to the customer. The valet is also expected to assist any healthcare staff when discharging patients. This may include opening vehicle doors and/or loading personal belongings into the vehicles.

May be required to transport non-emergent patients and visitors within a one-mile radius of the originating medical care facility.

Responsibilities

• Operate all types of motor vehicles using manual or automatic transmissions.
• Create a favorable image of the Sanford campus by demonstrating a warm and caring attitude towards patients, visitors, family members, and their vehicle.
• Use good communication skills to deal effectively, tactfully, and courteously with all guests.
• Be perceptive to the needs of patients, visitors, and family members and seek appropriate resources when needed.
• Demonstrate good judgment during unusual circumstances and possess good critical thinking skills.
• If unable to answer a customer's question, use available resources to try to find the answer.
• Work outside in all kinds of environmental elements and walk up to eight miles a day at a steady pace.

Requirements

• High school diploma or equivalent preferred.
• Previous work experience in a customer service environment beneficial; health care experience preferred.
• Driver history must comply with Sanford driver qualification standards for insurability.
• Current valid driver’s license and must meet all medical guidelines for Sanford Health Category II drivers.

Skills

• Positive attitude, ability to learn quickly, and adapt easily to change.
• Good problem-solving skills.

Schedule

Shift: Day
Job Schedule: Part time
Weekly Hours: 20.00

Pay

Salary Range: $15.00 - $22.50 per hour

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) retirement plan
• Work/life balance benefits
• Generous time off package to maintain a healthy home-work balance

For more information about Total Rewards, visit sanfordcareers.com/benefits.