Valet Parking Attendant - Phoenix, AZ

Position Summary

As a Valet Attendant, you are more than just someone who parks cars - you are the first impression and the final goodbye. You create a welcoming, professional experience for every guest from the moment they arrive until they depart. In this role, you will safely and efficiently park and retrieve vehicles while delivering exceptional customer service with energy, confidence, and attention to detail.

Duties And Responsibilities

• Conduct vehicle inspections and document parking locations on claim tickets.
• Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures.
• Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
• Keep valet areas clean, organized, and presentable always.
• Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service.
• Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
• Arrive on time, in full uniform, and properly groomed before clocking in.

Competency/Qualifications

• High school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.
• A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period.
• Candidates must also pass and maintain a clean background check.
• No special certifications are necessary for this position.

Physical Demands and Work Environment

• This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions.
• Team members must maintain a professional appearance and adhere to uniform and grooming standards.
• Flexibility to work nights, weekends, and holidays is essential to support guest needs and hotel operations.

Additional Compensation And Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer