Valet Parking Attendant

About the role

As a Valet Attendant, you will park and retrieve guest vehicles while delivering a high level of customer service that reflects the Company’s brand standards and core values: Kindness, Engagement, Empathy, and Positivity (K.E.E.P).

Responsibilities

• Adhere to all Valet Parking Department policies and procedures.
• Provide positive, personalized service—courtesy, sincerity, and enthusiasm—to all guests and patrons.
• Park and retrieve guest vehicles safely, following departmental and driving safety rules.
• Maintain a clean and safe work area.
• Assist Bell and Door staff as needed.
• Issue claim tickets for parked vehicles per departmental procedures.
• Direct traffic and monitor driveway lanes to efficiently park and retrieve vehicles.
• Perform additional duties as requested.
• Open and close car doors for guests.
• Assist guests with loading or unloading luggage when necessary.
• Answer guest questions about hotel amenities and local information.
• Drive all vehicle types, including automatic and manual transmissions.
• Load, unload, and transport luggage to the front door.
• Retrieve items (luggage, boxes, books, clothing) from guest vehicles.

Requirements

• Valid Nevada State Driver’s license with a clean driving record.
• Excellent interpersonal and communication skills (verbal and written); fluent, articulate English.
• Ability to work efficiently, independently, and collaboratively while maintaining quality results.
• High school diploma preferred.
• Minimum age: 18.
• Previous valet parking experience preferred.
• Basic math skills (addition, subtraction, multiplication, division) for position-specific tasks.
• Ability to read and understand policies and procedures.
• Effective communication in English with guests, employees, and management.
• Ability to complete standard forms and reports.

This is a tipped position.