Valet/Bellperson (Part-Time)
About the role
The Valet/Bellperson provides exceptional guest service by assisting with luggage, greeting guests upon arrival, and delivering a range of services designed to enhance the guest experience. This role plays a key part in ensuring that guests feel welcomed, valued, and well-supported during their stay. Responsibilities include carefully parking guest cars in a safe manner in the hotel garage, anticipating guests’ service needs, assisting individuals with disabilities, informing guests about hotel facility locations and hours of operations, and thanking guests with genuine appreciation. Located near Pier 39, Hyatt Centric Fisherman's Wharf hosts 316 spacious, nautically themed rooms and suites with comfy Hyatt Grand Beds and is one of the best ways to experience the city by the bay. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good.
Responsibilities
- Greet guests upon arrival with a warm, friendly, and professional demeanor.
- Assist guests with luggage, guiding them to their rooms and providing any needed assistance.
- Deliver and retrieve guest items (such as luggage, packages, or amenities) promptly and efficiently.
- Provide guests with information about hotel facilities, amenities, local attractions, and services.
- Escort guests to their rooms, explaining room features and hotel amenities.
- Assist with parking and retrieving guest vehicles as required (if valet services are offered).
- Handle guest requests for additional services, such as arranging transportation or providing recommendations for local dining and activities.
- Maintain a neat and organized bell desk, ensuring that all necessary equipment (e.g., luggage carts, keys