Valet Attendant Luxury Hotel

About the role

Position summary: The luxury valet attendant is responsible for providing excellent customer service, safely parking and retrieving vehicles while creating a positive and welcoming experience for hotel guests and daily visitors to restaurant outlets, following all company and hotel policies and procedures, always maintaining a positive, friendly, and professional demeanor.

Responsibilities

• Cheerfully greet guests and sincerely thank them upon exit.
• Park and retrieve guest vehicles safely and timely.
• Explain parking rates and provide instructions for guests to retrieve their self‑park vehicles.
• Inspect each vehicle before taking possession and follow company guidelines.
• Maintain company uniform appearance, greet and thank guests cordially, resolve issues, and be a pleasant presence.
• Be outside and active most of the day, standing, walking, and occasionally handling items or luggage up to 50 lbs.
• Perform small cleaning or maintenance tasks or special projects as requested by management.
• Provide excellent service in a fast‑paced environment while staying calm.
• Be responsible for all vehicle inspections, safe driving, and safe parking; safety is a priority.
• Adapt to attendance, grooming, and professional demeanor standards in a luxury environment.
• Deliver high levels of customer service to luxury hotel guests and residents, creating great impressions and memories.
• Adhere to attendance policies, arrive on time, follow uniform rules, follow instructions, and remain flexible when unexpected changes occur.
• Earn tips based on quality of performance and guest interactions.

Requirements

• High school diploma or GED.
• Previous customer service experience in a luxury hotel environment.
• Valid driver’s license with at least 2 years of driving experience.
• Minimum age of 18 years.
• Acceptable motor vehicle record.
• Ability to stand, run, and carry items up to 50 lbs if needed.
• Energetic, outgoing, and able to thrive in a fast‑paced environment.
• Strong written and verbal communication skills with a friendly, professional approach.
• Ability to resolve customer issues positively while remaining professional.

Skills

• Manual (standard/stick‑shift) transmission driving ability.
• Customer service and interpersonal skills.
• Time management and punctuality.
• Physical stamina for standing/walking and lifting up to 50 lbs.
• Attention to detail for vehicle inspections.
• Adaptability to changing schedules and unexpected situations.

Benefits

• Opportunities for internal promotion and career growth in the expanding South Florida region.
• Access to on‑site cafeteria.
• Laundered uniforms provided each shift.
• Free parking while working at assigned Propark location(s).
• Flexible scheduling and attendance.
• Paid holidays and wellness days.
• Free and confidential Employee Assistance Program (EAP) available 24/7 for full‑time employees.
• Paid vacation and an extra day off on your birthday (full‑time employees).
• Comprehensive benefits package including medical, dental, vision, and eight supplemental insurances (including pet insurance).

Pay

$16.00 – $18.00 per hour plus cash tips.

Schedule

Full‑time position with AM and PM shifts.