Valet Attendant - Hourly + Tips - Top Louisville Hotels

About the role

A career with Towne Park is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve.

Responsibilities

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Acknowledges and greets guests within five feet with a professional and friendly demeanor.
• Uses guest last names during interactions.
• Parks and retrieves vehicles while driving slowly and cautiously.
• Assists guests with bell services and luggage storage as needed.
• Opens all vehicle and hotel doors for guests.
• Assists guests with directions, taxis, reservations and other inquiries.
• Explains parking rates and retrieval procedures to guests upon arrival.
• Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys.

Requirements

• High school diploma or general education degree (GED) required.
• Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work.
• One (1) month related experience and/or training; OR equivalent combination of education and experience.

Skills

• Ability to read and write standard English language.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization.
• Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money.
• Ability to understand 24 hour and military time systems.
• Ability to operate a manual transmission is highly desirable.
• Perform parallel parking.

Benefits

Medical benefits offered to all full and part time employees. Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan.

Pay

Starting pay $9 - $11 per hour PLUS cash tips daily. The hourly base pay range for this position is $9-$11 per hour plus $5-$10 per hour in tips.

Schedule

All shifts available, select shifts receive bonus pay. The work schedule for this position can include AM/PM shift times.