Valet Attendant - Hampton Majestic

Here at LAZ Parking, we often say, it’s not what we do, it's the way we do it. We are more than just the fastest growing and largest privately held parking company in the country, we believe that the work we do and how we treat people can really make a difference.

About the role

A LAZ Valet Attendant plays a significant role in the company's success. They are the first and last person clients and customers interact with, making a warm welcome, smiling face, and professional demeanor essential.

Responsibilities

• Welcome guests upon arrival and departure.
• Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand.
• Provide each customer with a valet ticket and explain the retrieval process.
• Promote excellent customer relations by smiling, going above and beyond, and making customers love LAZ Parking.
• Turn off each car, remove keys, and park and retrieve cars carefully, efficiently, and in a timely manner.
• Open and close doors for every customer upon arrival and departure.
• Assist guests with luggage as necessary.
• Help direct traffic to maintain a clean and organized flow of cars, all with a smile.

Requirements

• Strong customer service experience.
• Valid driver’s license with 2+ years of driving experience.
• Knowledge of Excel, Word, PowerPoint, and general Microsoft Office applications.
• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Ability to drive a standard transmission is preferred.

Qualities

• Dynamic, charismatic, and full of energy.
• Dependable and responsible.
• Good under pressure and not easily overwhelmed.
• Proficient in basic math.
• A team player who is open to different opinions and can help motivate the team.
• Capable of working in an unsupervised setting.

Physical Demands

• Willingness to work in various weather conditions (heat, wind, snow, rain, etc.).
• Ability to lift, push, and pull at least 50 lbs.
• Ability to stand and walk for extended periods of time.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform these duties.

Benefits

• Optional life insurance.
• Paid time off.
• Holiday pay.
• Reimbursement for approved travel expenses.

This position is non-exempt and eligible for overtime in accordance with applicable law.