Valet Attendant - Gallup, NM

About the role

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high-touch service to partners and guests alike.

Responsibilities

• Conduct vehicle inspections and document parking locations on claim tickets.
• Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures.
• Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
• Keep valet areas clean, organized, and presentable always.
• Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service.
• Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
• Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism.
• Demonstrate dependability by following instructions, maintaining work schedules, and ensuring timely task completion.
• Adhere to safety procedures, take appropriate action when needed, and report unsafe conditions, while properly using and maintaining equipment to ensure workplace efficiency and safety.
• Perform other tasks as needed to support the company’s operational goals, while remaining flexible and responsive to changing business needs.

Qualifications

• High school diploma or general education degree (GED).
• Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.
• A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period.
• Candidates must also pass and maintain a clean background check.
• No special certifications are necessary for this position.

Skills

• Exceptional guest service through professional communication, active listening, and personalized assistance.
• Organizational support and adaptability.
• Physical stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions.
• Flexibility to work nights, weekends, and holidays is essential to support guest needs and hotel operations.

Benefits

• Health benefits – Medical, vision, and dental insurance – Upon eligibility.
• 401K – Upon eligibility.
• Supplemental insurance – Life insurance and critical illness.
• Bonus opportunities.
• Internal leadership development program.
• Paid time off.
• Paid training.
• Tuition assistance through Bellevue University – Up to $5,250 per year.
• Nationwide discounts through Perks at Work.
• Military-friendly employer.

Pay

• Hourly rate plus tips opportunities (Rates can vary by market / Tips based on service performance and customer interactions).

Schedule

Full-time / Part-time Status: Non-Exempt.

Pay

Compensation: Hourly rate plus tips opportunities (Rates can vary by market / Tips based on service performance and customer interactions).