Valet Attendant
About the Role
Provides excellent attendant parking service for guests, ensuring a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of four-star service is paramount.
Responsibilities
- Parks vehicles of arriving guests and retrieves vehicles of departing guests in a safe and courteous manner following established procedures.
- Initiates greeting guests in a friendly and welcoming manner using all five of our Spotlight on Success behaviors.
- Opens and closes doors of vehicles and doors leading into the casino/hotel.
- Provides or obtains information requested by guests, within guidelines established by the supervisor.
- Memorizes accurate, current weather forecasts, road conditions, and restrictions to inform guests, if requested.
- Observes assigned areas for any safety hazards or unauthorized tampering with or pilferage to parked vehicles or Harrah’s facilities, and reports immediately any incidents or conditions to the supervisor or Security Shift Supervisor.
- Attends to the parking booth to ensure the security of guests’ vehicle keys.
- Expedites and controls the movement of guests’ vehicles upon arrival or departure.
- Familiarizes self with hotel and casino policies, special events, and promotions to answer guest inquiries.
- Checks for satisfaction with guests at the end of each interaction.
Qualifications
- High School Diploma or equivalent preferred.
- Previous valet parking experience helpful.
- Literate and fluent in English.
- Excellent guest service skills.
- Ability to operate vehicles with a variety of controls in a safe, efficient manner.
- Valid driver’s license with a clean driving record.
- Must be able to operate a manual transmission.
- Ability to demonstrate a pleasant and enthusiastic demeanor at all times.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
- Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
- Adheres to all regulatory, company, and department policies and procedures.
Additional Requirements
- Ability to lift up to 50 lbs.
- Ability to work outside and tolerate extreme temperature variations.
- Ability to run for most or all of the shift.
- Ability to stand for most or all of the shift.
- Visual and auditory range must include the immediate environment.
- Must have the ability to push, pull, reach, bend, twist, stoop, and kneel.
- Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Non-public contact positions may also be required to enter public areas from time to time.
About Us
At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We aim to maximize your skills and talents to help you become the best in your chosen field. As one of the leaders in the hospitality business, our resorts have consistently received 4-Star and 4-Diamond Awards, thanks to the friendly, top-quality people we hire to serve our guests.
Located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and a top vacation destination, our properties offer year-round recreation, including skiing, snowboarding, hiking, fishing, mountain biking, golf, kayaking, sailing, and more. Combined with lively gaming, world-class amenities like heated pools, a full-service health spa, renowned restaurants (including Hell’s Kitchen), and 1,254 rooms and suites, Harrah’s and Caesars Republic Lake Tahoe are popular choices for travelers year-round.
Beyond working in one of the Earth’s most beautiful locations, you’ll join a company that values its employees. Harrah’s believes a successful company starts with satisfied employees, offering professional advancement, personal recognition, and incentives to support your career growth.