Valet Attendant
SMI Hotel Group · Richmond, VA · 2 wk ago
OTHR$14/hrPart-time
About the role
A Hotel Valet Driver plays a crucial role in providing exceptional guest experiences by offering convenient and efficient valet parking services at a hotel. The primary responsibility of a Hotel Valet Driver is to safely park and retrieve guests' vehicles, maintain a professional demeanor, and ensure the smooth flow of traffic at the hotel entrance.
Responsibilities
- Greet and welcome hotel guests and visitors upon arrival with a friendly and courteous demeanor.
- Assist guests in exiting and entering their vehicles, helping with their luggage, if necessary.
- Safely drive and park guests' vehicles in designated parking areas while adhering to safety and parking regulations.
- Maintain a clean and organized valet stand, ensuring it is free from debris and obstacles.
- Provide accurate and timely information to guests regarding hotel services, local attractions, and directions.
- Monitor and manage the flow of vehicles at the hotel entrance, maintaining order and ensuring guest safety.
- Keep track of vehicle keys and maintain an organized key storage system.
- Maintain familiarity with various vehicle types, including luxury cars, SUVs, and larger vehicles, to handle them with care and precision.
- Keep accurate records of parked vehicles and retrieve them promptly upon guests' requests.
- Assist in coordinating and communicating with hotel staff and other valet drivers to ensure efficient operations.
- Adhere to safety guidelines and traffic regulations when driving guests' vehicles.
- Report any damage or maintenance issues with guests' vehicles to the appropriate hotel personnel.
- Maintain a professional appearance and follow the hotel's dress code.
- Provide assistance to guests in emergencies, such as jump-starting a vehicle or providing basic first aid.
- Collaborate with the hotel's front desk to fulfill guest requests promptly.
Qualifications
- Valid driver's license and a clean driving record.
- Excellent driving skills, including the ability to drive both manual and automatic transmissions.
- Strong customer service and communication skills.
- Polite and friendly demeanor with an emphasis on professionalism.
- Ability to handle guests' vehicles with care and attention to detail.
- Basic knowledge of local area attractions, restaurants, and businesses.
- Physical fitness to assist with luggage and walk or stand for extended periods.
- Ability to work in various weather conditions, including extreme temperatures and precipitation.
- Ability to work in a team and cooperate with other valet drivers and hotel staff.
Benefits
- Health, dental and vision insurance (full-time employees)
- Paid Time Off (full-time and part-time employees)
- 401K plan with company match (full-time and part-time employees)
- Hotel discounts (full-time and part-time employees)
- Paid holidays (full-time employees)
- Early access to earned wages (full-time and part-time employees)
Pay
$14 per hour plus tips