Valet Attendant

About the role

Park and retrieve guest vehicles while delivering a high level of customer service.

Responsibilities

• Adhere to all policies and procedures of the Valet Parking Department
• Provide positive service standards including courtesy, sincerity, and enthusiasm to all guests and patrons of the hotel
• Park and retrieve all guest and patron vehicles with care and caution, following all departmental rules, regulations, and driving safety rules
• Maintain a clean and safe working area
• Assist with bell services as needed
• Write claim tickets for guest vehicles being parked as specified in departmental rules
• Perform traffic control duties and monitor driveway lanes to efficiently park and retrieve guests’ vehicles
• Open and close car doors for all guests
• Assist guests with unloading or loading luggage when necessary
• Answer guest inquiries about hotel facilities and general information concerning the hotel or city
• Drive all types of vehicles, including standard and manual transmissions
• Load and unload luggage and transport it to the front door
• Recover items from guests’ vehicles such as luggage, boxes, books, and clothing
• Perform other duties and responsibilities as requested

Requirements

• Valid driver’s license with no DUI citations
• High school diploma preferred
• Previous valet parking experience preferred
• Minimum age requirement is 18
• Ability to speak and understand English

Physical Demands

• Constantly standing, walking approximately 100 ft.
• Frequently climbing, running, twisting, eye/hand coordination, fingering, handling, wrist motion, bending/stooping
• Occasionally sitting, reaching, throwing, lifting up to 50 lbs., carrying, pushing, pulling
• Constantly listening, hearing, speaking, seeing, following directions, planning, remembering/paying attention to/observing details, making decisions
• Frequently hearing, listening, and speaking to communicate with guests and employees and understand procedures
• Occasionally kneeling

Work Environment

• Inside a climate-controlled environment
• Outside in varying conditions: humid, high places, changing temperatures, hot, cold, dry, wet, dirty, noisy, hazards, odors
• Cement surfaces
• Noise
• Working with others and sometimes alone

Tipped position.