Jobs · Customer Service · Minnesota

Valet Attendant

Four Seasons · Minneapolis, MN · 1 mo ago
On-siteCustomer Service$16.37/hrFull-time
We need to output only HTML fragment, using

for section headings,
  • for lists,

    for prose. No repeated job title heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove social media links? Those are probably considered navigation/boilerplate? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Social media links maybe considered navigation? Might be considered navigation. Safer to remove them. Also remove "Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:" and the links. Also remove "Learn more about who we are: We Are Four Seasons". Also remove "Candidates must have valid work authorization for the U.S."? That's maybe a requirement but not boilerplate; it's a requirement. Keep it. Also remove "Thank you for your interest..." and "We look forward to receiving your application!" (application instructions). Also remove EEO statement. We need to preserve all substantive information: About Four Seasons description, About the location, About The Role (Basic Purpose, What You Will Do), What You Bring (requirements), What We Offer (benefits, wage, etc). Also maybe include "About Four Seasons" as a section heading? The instruction: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says we can use those examples but not limited. We should include headings for sections that have real content. Likely sections: About Four Seasons, About the location, About The Role (maybe split into Responsibilities?), What You Bring (Requirements/Qualifications), What We Offer (Benefits, Pay). Also maybe "Basic Purpose" could be part of role description. We must not create Pay/Schedule/Benefits sections unless posting actually states them. Pay is stated: Wage: $16.37 per hour + tips. Benefits are listed. So we can have a Benefits section (maybe combine Pay and Benefits). Schedule not mentioned, so omit. We need to avoid filler like "commensurate with experience". Not present. We need to use
    • for any list of duties/requirements/benefits. So for responsibilities (What You Will Do) we need a list. For requirements (What You Bring) list. For benefits list. We need to use

      for prose. We must not repeat job title as heading. The job title is Valet Attendant. Not to use as heading. We must not put Job ID/requisition numbers as headings. We need to output only HTML fragment, no /, no markdown fences. Let's extract content. About Four Seasons paragraph: "Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us." About the location: "Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature." Then: "The Four Seasons Hotel Minneapolis seeks a Valet Attendant to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here." That's promotional; could be part of About the role? Might be considered fluff but it's substantive? It's about the role invitation. Might keep as part of About the role intro. About The Role Basic Purpose: "Create a strong sense of arrival for hotel, restaurant and banquet guests by welcoming them to the hotel and safely parking their car in the hotel garage. Assist Door Attendants by opening front door when not parking cars. Assure that guests’ departure is swift by retrieving guests’ cars in a timely manner." What You Will Do list: many bullet points. We need to convert each sentence into list items? Probably each duty as

    • . We'll list them. What You Bring list: requirements. What We Offer list: benefits and wage. We also have "Wage: $16.37 per hour + tips" as pay. We also have "Comprehensive health and vision insurance", "Discovery nights at Four Seasons Properties around the globe", "Holiday and vacation pay", "Daily meals inspired by award-winning chefs", "Uniforms and uniform care", "Sick pay, disability coverage and life insurance", "Parking discounts", "Staff lounge and cafeteria space with city view", "Up to eight weeks of parental leave pay", "Fur baby insurance", "401(k) retirement plan", "Discounted accommodations at Four Seasons properties worldwide", "*Dental coverage available at a discounted rate." Also "We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:" then list. We'll combine all benefits into a list. We need to avoid duplication: some lines may be duplicated? Not seeing. We must remove application instructions: "Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below: Instagram: @FSMinneapolis Facebook: https://www.facebook.com/FourSeasonsMinneapolis LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/ Learn more about who we are: We Are Four Seasons Candidates must have valid work authorization for the U.S. Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" We'll keep "Candidates must have valid work authorization for the U.S." as a requirement maybe under What You Bring. Now structure:

      About Four Seasons

      ... paragraph ...

      About the Location

      ... location paragraph ...

      About the Role

      Basic Purpose: ...

      • Greet guests who arrive by opening their car door and welcoming them to the hotel, and assist in their arrival experience
      • ... etc for each duty.
      But we also have "What You Will Do" heading inside content; we could treat that as part of role description. We could just put all duties under a
        after a brief intro. We need to ensure we don't create headings with filler. We'll include only sections with content. We also need to include "What You Bring" as Requirements.

        Requirements

        • Previous experience in Valet is required
        • A valid driver’s license and clean driving record
        • Ability to drive all types of vehicles, including manual stick
        • Must be at least 18 years of age and be able to pass a criminal background check
        • Ability to work outside for majority of shift and be mobile/standing for 100% of shift
        • Ability to push and pull luggage carts with weight up to 200 pounds.
        • Ability to lift or carry luggage/ boxes up to 100 pounds
        • Must have flexibility in availability to work according to business volume
        • A passion for hospitality and a desire to be the best!
        • Candidates must have valid work authorization for the U.S.
        Now Benefits:

        Benefits

        Wage: $16.37 per hour + tips

        • Comprehensive health and vision insurance
        • Discovery nights at Four Seasons Properties around the globe
        • Holiday and vacation pay
        • Daily meals inspired by award-winning chefs
        • Uniforms and uniform care
        • Sick pay, disability coverage and life insurance
        • Parking discounts
        • Staff lounge and cafeteria space with city view
        • Up to eight weeks of parental leave pay
        • Fur baby insurance
        • 401(k) retirement plan
        • Discounted accommodations at Four Seasons properties worldwide
        • Dental coverage available at a discounted rate
        • Opportunities for career development and advancement
        We might also include "We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:" as prose before list. Now we need to include the "What You Will Do" list. Let's extract each duty from the posting: - Greet guests who arrive by opening their car door and welcoming them to the hotel, and assist in their arrival experience - Retrieve valet cars for guests departing from the hotel, assisting with luggage, car door and their departure experience - Issue appropriate valet parking ticket to guests who want car parked - Assist guest with unloading luggage from the car, and subsequently guide hotel guests to the Front Desk for Check-in - Offer services to transport luggage to the room and/or escort guest to their rooms - Explains parking rates and retrieval procedures to guests upon arrival - Greet and open hotel doors for all guests and local patrons arriving on foot - Station and hold hotel entrance doors for guest arriving and departing to and from the hotel - Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars - Provide guest with directions, recommendations and information about the city and its attractions - Arrange taxis as needed for guest - Handle all guest interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible - Resolve guest complaints, and assist guests in all inquiries in connection with hotel services, the local area, and in house events - Drive guest to their destination of choice within a 3 mile radius as part of the Four Seasons Minneapolis House Car program - Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients. - Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. - Consistently complete location on all key tags after parking vehicle. - Calculate and collect revenue for vehicles when needed - Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. - Work harmoniously and professionally with co-workers, supervisors and management. We need to ensure each is a list item. Now we need to include the Basic Purpose maybe as a paragraph before the list. Now we need to include the location paragraph. Now we need to include the About Four Seasons paragraph. Now we need to include the introductory sentences about seeking Val

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