Vacation Specialist Coordinator ($1000 Sign on Bonus)
Hyatt Vacation Ownership · Lahaina, HI · 1 mo ago
$16/hrFull-time
About the role
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Responsibilities
- Engaging with hotel guests at desk locations and providing elevated customer service.
- Scheduling sales presentations and managing customer expectations.
- Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
- Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
- Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
- Welcome and greet guests; anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures.
Requirements
- Highly motivated with sales or customer service experience.
- Enjoy interacting with guests either in person or by phone.
- Concierge and/or sales experience preferred.
- Position may require background and drug screening, in accordance with state and local requirements.
- Ability to reach overhead and below the knees, perform bending