Jobs · Hawaii

Vacation Specialist Coordinator ($1000 Sign on Bonus)

Hyatt Vacation Ownership · Lahaina, HI · 1 mo ago
$16/hrFull-time

About the role

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Responsibilities

  • Engaging with hotel guests at desk locations and providing elevated customer service.
  • Scheduling sales presentations and managing customer expectations.
  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
  • Welcome and greet guests; anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

Requirements

  • Highly motivated with sales or customer service experience.
  • Enjoy interacting with guests either in person or by phone.
  • Concierge and/or sales experience preferred.
  • Position may require background and drug screening, in accordance with state and local requirements.
  • Ability to reach overhead and below the knees, perform bending

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