Vacation Sales Coordinator (Off-Property Contact)
About the role
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Responsibilities
- Engaging with hotel guests at desk locations and providing elevated customer service.
- Scheduling sales presentations and managing customer expectations.
- Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
- Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
- Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
- Welcome and greet guests; anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures.
Requirements
Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone. Available to work a flexible schedule to include weekends and holidays. Concierge and/or sales experience preferred. Position may require background and drug screening, in accordance with state and local requirements. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Benefits
- Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities