VacancyTitle: Funeral Service Operative/Trainee Funeral Director

About Us

We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession. Our people are key to our success, they bring a wealth of experience from both inside and outside the Funeral industry and, as an organisation, we really know what it means to work as a team.

About the Role

Based at Adair & Neely Funeral Directors in Londonderry, our Funeral Service Operatives are calm, professional, and play a vital role in our service. They are often the first members of the team to meet our families. A good Funeral Service Operative will provide reassurance to families that we will take good care of their loved ones while we prepare them for their final journey.

In addition to bringing people's loved ones into our care, Funeral Service Operatives play an active role behind the scenes, working in the mortuary, fitting coffins, and dressing the deceased. They also participate in funeral services, pallbearing, and help ensure everything runs smoothly. You will be trained as a Funeral Director to support business needs.

Responsibilities

• Provide reassurance and professional care to families during their time of need
• Bring loved ones into care and prepare them for their final journey
• Work in the mortuary, fit coffins, and dress the deceased
• Participate in funeral services and act as a pallbearer
• Drive company vehicles (full driving licence required)
• Participate in the out-of-hours and on-call rota for additional payments

Benefits

• Comprehensive training and opportunities to achieve industry-recognised qualifications
• Full uniform provided
• Opportunities to work within the local community
• Reward and recognition scheme
• Regular feedback surveys and opportunities to join project groups
• Employee assistance service
• 23 days annual leave, increasing to 26 days with service, plus bank holidays
• Annual Reward Scheme
• Life Assurance
• Pension scheme
• Family and friends discounts
• Christmas vouchers
• Cycle to Work scheme
• Eye care
• Refer a friend scheme