VA144 Clinical Nurse Manager

About the role

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non‑healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out‑patient clinic partnerships. The Clinical Coordinator (CC)/Clinical Nurse Manager (CNM) is responsible for the coordination of clinical activities of the Wound Care Center. This may include patient care assessment, patient care planning and implementation, and working on patient care quality improvement. This position works in collaboration with the Program Director and the Medical Director to meet the Center’s program objectives and help ensure optimal healing outcomes and patient satisfaction.

Responsibilities

• Proficient in all responsibilities related to Case Management; may provide case management to a group of patients with specific assessments according to protocols and procedures.
• Clinical competence in procedural skills, treatments, and patient/caregiver education related to wound care management.
• Organizes and prioritizes clinical responsibilities; provides clinical oversight to clinical staff such as RNs, LPNs/LVNs, CMAs, Hyperbaric Oxygen Technicians, etc.
• Collaborates with other health care providers, key hospital personnel, Wound Care Center Providers, Program Director, and Medical Director regarding clinical and patient needs.
• Consistently reviews current processes and procedures, identifies and implements areas of improvement while complying with HIPAA, DOH, hospital and Healogics requirements.
• Engages in staff development, providing general in‑services as well as individual instruction and orientation; provides staff recognition through positive reinforcement and constructive feedback.
• Collaborates with Program Director in coordination of program objectives from a budgetary and financial perspective.
• If the program also provides Vein Care services, coordinates vein clinic and assists in providing care as needed after Healogics Vein Clinic training.
• Collaborates with Program Director and Medical Director to achieve Wound Care Center quality indicators.
• May function as a Documentation Assistant (scribe) in accordance with Healogics and hospital policies.
• May perform hyperbaric safety director duties after completing required Healogics hyperbaric safety director training; following training may act as a chamber operator or emergency chamber operator.
• Performs patient care based on Center staffing needs.
• Performs other duties as required.

Requirements

• Current RN (Registered Nurse) license – must be maintained throughout employment.
• Associate’s Degree in Nursing (ADN) minimum required; Bachelor of Science in Nursing (BSN) preferred.
• One year experience as an RN required; two or more years’ experience preferred.
• Prior supervisory experience preferred.
• Wound care certification preferred.

Skills

• Current BLS (Basic Life Support) required.
• Planning, organization, prioritization and time‑management skills.
• Strong interpersonal, oral and written communication skills, including presentation skills.
• Ability to work with others in a team environment and to communicate in laymen’s terms at all levels of the organization.
• Ability to work on multiple projects at the same time.
• Strong customer service and follow‑up skills.
• Strong analytical and quantitative skills.
• Leadership skills.
• Team‑building and motivational skills.
• Research and teaching skills.
• Change management and demonstrated problem‑solving skills.
• Proficiency in Microsoft Suite (Excel, Word, Outlook, PowerPoint) preferred.
• Working knowledge of systems/applications in hospital databases and web‑based databases.

Physical Demands

• Being in a stationary position for extended periods of time (4 hours or more).
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