UX/UI Designer / User Experience Specialist

Remote (Washington, DC metro area preferred) · Full-Time, Firm Fixed Price Task Order · Active HSPD-12 / Favorable Background Investigation Required · U.S. Citizenship Required

About the role

Seeking a UX/UI Designer to support GSA OCIO's Application and Enterprise Architecture task area. This role establishes agency-wide design standards, incorporates UX best practices, and provides design services including user research, prototyping, and usability testing.

Responsibilities

• Establish agency-wide design standards for GSA IT digital products and services
• Incorporate UX best practices into all design work
• Conduct user research, prototyping, and usability testing
• Ensure all designs meet Federal accessibility standards (Section 508)
• Collaborate with developers, architects, and program managers in an agile environment
• Document design processes, methodologies, and solutions for knowledge transfer
• Provide recommendations for continuous improvement
• Ensure all work products are compatible with existing GSA systems and infrastructure

Requirements

• Bachelor's degree in Design, HCI, or related field
• Minimum 7 years of experience in UX design
• Experience establishing agency-wide design standards
• Experience incorporating UX best practices
• Experience providing design services including user research, prototyping, and usability testing
• Knowledge of Section 508 compliance
• Active HSPD-12 clearance or favorable determination by contract award

Preferred Qualifications

• Experience with federal accessibility standards
• Experience with GSA design standards
• Portfolio of relevant work

Schedule & Work Conditions

• Core Hours: 9:00 AM – 4:00 PM ET, Monday through Friday, excluding Federal holidays
• Work Location: Primarily remote; occasional in-person meetings at GSA Headquarters (Theodore Roosevelt Building, 1900 E Street NW, Washington, DC) as requested by the COR
• Travel: Local travel within 50 miles of GSA sites in the Washington, DC metropolitan area is not reimbursable. No other travel is expected
• Telework: Ad hoc or situational telework is authorized with prior approval from the Task Order Contracting Officer. Telework reports must be submitted by the end of each telework day
• Security: Must maintain HSPD-12 credential and favorable background investigation throughout the life of the task order