UX Researcher - Human Factors

Responsibilities

• Design and execute comprehensive research studies to evaluate the usability and effectiveness of new concepts, beta features, and launched products.
• Conduct foundational research to identify and articulate detailed user behaviors and use cases on laptops and tablets.
• Employ a diverse range of qualitative methods (e.g., in-depth interviews, usability testing, field studies, in-lab testing with human subjects) and quantitative methods (e.g., survey development, A/B testing analysis) to gather data and triangulate findings.
• Analyze research data, identify key themes, and synthesize findings into clear, concise, and actionable insights that impact products for the end user.
• Present research findings and recommendations to cross-functional teams and stakeholders through compelling reports and presentations.
• Collaborate closely with product managers, designers, and engineers to ensure research insights are integrated into the product development lifecycle.
• Advocate for the user throughout the product development process, championing user-centered design principles.

Qualifications

• PhD degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Human Factors or a related field.
• Experience 5+ years of experience in UX research in industry, preferably within a software or technology company (7+ years of experience if no graduate degree).
• Proven expertise in designing and conducting both qualitative and quantitative research methodologies.
• A strong portfolio demonstrating your research process, impact, and deliverables.

Skills

• Proven experience leading hands-on complex research studies involving rigorous methodologies, performing data analysis and synthesis, and report preparation.
• Strong interpersonal and communication skills (both written and verbal), including a proven track record of communicating research results for various audiences (e.g., designers, engineers, product managers).
• Resourceful: identifies the needs for a project to be successful, and autonomously performs the steps required to acquire tools and methods to achieve success, including reaching out and developing professional relationships with stakeholders and other experts.
• Ability to work effectively in a cross-functional team environment.