UX Researcher

About the role

Speech is looking for a Qualitative UXR to help manage a monthly usability session, from recruiting to reading out the final report, and all steps in-between.

Responsibilities

• Recruiting the right participants for the set of features being tested each month, working with our internal recruiting services and sometimes external recruiters
• Designing moderators guides with team and lead UXR input
• Collecting and analyzing user behavior through usability studies, primarily in-person, but with some potential for remote research
• Sending a daily topline recap on moderation days (approximately 7 days per month)
• Creating the final report for each cycle
• Presenting the results to the team and answering any follow up questions

Study cadence

There will be up to a total of 12 rolling research studies each year, each with a full deliverable report on task completion, usability issues, participant feedback, and concept alignment with consumer. There may be some months where we transition to a longer setup or analysis and skip the study for that month.

Preferred qualifications

• Deep working knowledge and demonstrated practice of a wide range of research methodologies, their strengths/weaknesses, and when to apply them in the product life cycle
• Excellent track record on influencing designers, engineers, and other team members
• Excellent written and spoken communication
• PhD, or at least a Masters in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience
• Experience with mobile operating systems is a plus

Onsite in MTV