UX Researcher (100% Remote)
Job Description
The mission of the Marketing Insights team is to understand the needs, experiences, behaviors, and attitudes of our users and customers to maximize the value the organization can deliver across our platforms and services. Our customer's researchers go beyond answering briefs — they are partners who help identify opportunities and actualize marketing strategies that connect people to meaningful experiences.
Role Overview
We are seeking a Marketing Insights UX Researcher to help restage brand health tracking across our customer's Family of Apps and build the reporting infrastructure behind it. Brand tracking is our foundational always-on read on brand preference, and this work spans questionnaire design, survey quality assurance, data pipelines, and reporting that stakeholders rely on across multiple apps. This is a builder's role for someone who is as interested in how measurement gets made as in what it says.
Must Have Qualifications
- Experience with questionnaire design, survey programming, and survey quality assurance.
- Proficiency with traditional quantitative analysis and tooling (e.g., SPSS, R, Python, SQL) and survey platforms (e.g., Qualtrics).
- Experience managing external research vendors.
- Experience with AI tools, willingness to learn.
- Bachelors Degree required, Masters or PhD preferred.
Nice To Have Qualifications
- Experience harmonizing or consolidating multiple tracking instruments into a single framework.
- Familiarity with brand health measurement, brand preference research, and brand lift methodology.
- Experience with global or multi-market tracking programs.
- Experience in the social media, entertainment, or consumer technology category.
- Experience partnering with data engineering or analytics teams on data pipelines.
- Experience working embedded on a marketing or consumer brand team.
- Experience with global market
Contractor Benefits
- Health Benefits: Medical, Dental, Vision, 401k, FSA.
- Accrued PTO: Up to 15 days per 12 months on assignment.
About the Role
This role is remote for US based candidates.
Pay
Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.
Schedule
Not specified.
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Skills
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Qualifications
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Benefits
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