UX / Product Designer - Retail & E-Commerce

We are seeking an experienced UX/Product Designer to support the discovery and design of user-centered digital experiences within a retail environment. The ideal candidate will have hands-on experience designing retail/e-commerce websites and be comfortable working with data, analytics, dashboards, and business intelligence concepts.

Responsibilities

• Partner with business stakeholders, end users, product, and technical teams to identify user needs and business requirements.
• Plan and support user discovery activities, including interviews, workshops, usability sessions, and stakeholder discussions.
• Create low-fidelity wireframes, user flows, journey maps, prototypes, and reusable UX patterns.
• Rapidly communicate design concepts and incorporate stakeholder and user feedback.
• Design intuitive experiences for complex information, including dashboards, reports, analytics, and data-driven workflows.
• Apply data visualization and information architecture principles to improve how users consume insights.
• Contribute to design systems, reusable components, and UX pattern libraries.
• Work effectively in early-stage discovery environments where requirements may be incomplete or evolving.
• Collaborate across business, design, product, engineering, and data teams.
• Translate complex business and technical requirements into clear, usable experiences.

Requirements

• 3+ years of professional experience in UX Design, Product Design, Service Design, or a related discipline.
• Hands-on retail/e-commerce website design experience is required.
• Demonstrated experience creating low-fidelity wireframes, journey maps, user flows, prototypes, and UX patterns.
• Experience conducting or supporting user research, discovery sessions, interviews, usability testing, or workshops.
• Strong understanding of user-centered design and UX methodologies.
• Strong communication and stakeholder-management skills.
• Ability to translate between business stakeholders, end users, designers, and technical teams.
• Familiarity with data visualization principles and designing experiences involving dashboards, reports, analytics, or insights.
• Ability to operate effectively in ambiguous, early-stage discovery environments.
• Must be able to consistently work EST business hours.

Preferred Qualifications

• Experience within a retail, catalog, e-commerce, or consumer-facing organization.
• Understanding of retail domains such as merchandising, e-commerce, supply chain, catalog/product management, or store operations.
• Experience with analytics and BI platforms such as Tableau, Power BI, or Looker.
• Experience designing data-intensive or analytics-focused products.
• Experience contributing to design systems or reusable pattern libraries.
• Exposure to organizational design or capability-building initiatives, including role definitions or team structures.

Pay

$60–$65/hr, with some flexibility

Schedule

Must work EST hours. Candidates located in the Eastern Time Zone will receive first consideration.