UX Designer - Mobile App, AWS Marketing Integrated Demand Center - Studio X - UX Team

Amazon Web Services (AWS) · Chicago, IL · 1 mo ago

DesignFull-time

About the role

We're seeking a UX Designer with deep expertise in native mobile app experiences to join our team. This role owns the end-to-end design of mobile app experiences for AWS Events, combining platform-native interaction design, UX strategy, and mobile behavioral understanding to deliver high-quality app experiences that serve customers throughout the event lifecycle.

Responsibilities

Dedicated leadership of native iOS/Android app experiences for AWS Events (Summits, re:Invent, and strategic launches), including mobile app UX strategy, platform-native interaction design, Aura design system adoption, mobile component library maintenance, and cross-channel journey continuity between app, web, email, and event platforms.
Design interaction patterns, flows, and layouts optimized for touch and real-world mobile contexts.
Maintain and evolve the mobile app Figma component library with platform-appropriate patterns.
Create interactive prototypes for mobile usability testing (on-device validation).
Partner closely with mobile engineering on feasibility, platform conventions, and implementation specs.
Collaborate with Product Managers on feature prioritization, activation metrics, and mobile roadmap.
Contribute mobile-first thinking to responsive web patterns and email templates.

Requirements

Bachelor's degree in graphic design, interactive design, or equivalent.
5+ years of delivering design solutions as a UX designer or interaction designer.
Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar.
Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
Experience working in a collaborative team and working directly with developers for implementation of designs.
Online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices.
Expertise in designing for AI and Generative AI experiences, and portfolio examples of AI powered interface design, including conversational and predictive AI experiences.

Qualifications

Knowledge of usability principles and techniques.
Knowledge of best practices for information architecture and design.
Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar.
Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
Experience working in a collaborative team and working directly with developers for implementation of designs.
Online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices.
Expertise in designing for AI and Generative AI experiences, and portfolio examples of AI powered interface design, including conversational and predictive AI experiences.

Skills

Applying iOS Human Interface Guidelines and Android Material Design conventions appropriately.
Designing for platform-specific capabilities (Dynamic Island, Live Activities, Widgets, SF Symbols on iOS; Material 3, predictive back, adaptive layouts on Android).
Accounting for device constraints: safe areas, thumb zones, reachability, touch targets, and one-handed usage.
Designing for mobile-specific contexts: interruptions, low connectivity, battery limitations, outdoor usage, walking usage, and short attention spans.
Leveraging native device features (camera, QR scanning, GPS, biometrics, calendar integration, wallet passes) where they improve the experience.
Designing onboarding and activation flows (first-run experience, progressive onboarding, permission requests, time-to-value optimization).
Designing notification strategy and in-app messaging aligned with user lifecycle stages.
Designing for returning sessions, state preservation, and multi-device continuity.
Defining mobile-specific UX success metrics (activation rate, session depth, retention, task completion).
Designing AI-powered mobile interactions including conversational UX, personalized recommendations, and predictive actions.
Designing for AI transparency, confidence indicators, and graceful error recovery on mobile.
Maintaining and evolving the mobile app component library in Figma.
Defining adaptive components, responsive behavior, and theme support (including dark mode).
Documenting mobile-specific patterns with usage guidance and implementation specs.
Aligning mobile components to Aura design system tokens and standards.
Supporting motion specifications and micro-interaction definitions for mobile.
Designing and running mobile usability testing (on-device testing, field research).
Interpreting mobile analytics (session recordings, heatmaps, funnel analysis, journey analysis).
Conducting competitive analysis of mobile app experiences and emerging platform patterns.
Iterating rapidly based on beta testing feedback and A/B experiment results.
Applying mobile behavioral psychology (cognitive load management, Fitts' Law, progressive disclosure, recognition over recall).
Contributing mobile-first thinking to responsive web patterns and email templates.

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

USA, IL, Chicago - 117,800.00 - 160,000.00 USD annually
USA, MA, Boston - 117,800.00 - 160,000.00 USD annually
USA, NY, New York - 129,600.00 - 176,000.00 USD annually
USA, WA, Seattle - 117,800.00 - 160,000.00 USD annually

Schedule

Our team operates through a distributed leadership model, with designated leads for each scope area spanning channels (website, email, mobile app), practices (research, design systems, writing, accessibility, measurement), and strategic initiatives. The team's talent spans North America from Seattle to New York to Mexico City, and partners closely with global teams.