UX Designer - Mobile App, AWS Marketing Integrated Demand Center - Studio X - UX Team

About the role

We're seeking a UX Designer with deep expertise in native mobile app experiences to join our team. This role owns the end-to-end design of mobile app experiences for AWS Events, combining platform-native interaction design, UX strategy, and mobile behavioral understanding to deliver high-quality app experiences that serve customers throughout the event lifecycle.

Responsibilities

• Dedicated leadership of native iOS/Android app experiences for AWS Events (Summits, re:Invent, and strategic launches), including mobile app UX strategy, platform-native interaction design, Aura design system adoption, mobile component library maintenance, and cross-channel journey continuity between app, web, email, and event platforms.
• Design interaction design for native mobile navigation systems (bottom navigation, tab bars, nested navigation, contextual menus), gesture interactions (swipe, long press, pull to refresh, pinch, drag and drop) with clear discoverability patterns, platform-native components (bottom sheets, modals, popovers, floating action buttons, segmented controls), multi-step mobile workflows optimized for short sessions and one-handed use, error prevention, recovery flows, empty states, loading states, and success states for mobile contexts.
• Create engineering-ready specs with interaction annotations, gesture definitions, motion specifications, and guardrails.
• Apply iOS Human Interface Guidelines and Android Material Design conventions appropriately, design for platform-specific capabilities (Dynamic Island, Live Activities, Widgets, SF Symbols on iOS; Material 3, predictive back, adaptive layouts on Android), account for device constraints: safe areas, thumb zones, reachability, touch targets, and one-handed usage, design for mobile-specific contexts: interruptions, low connectivity, battery limitations, outdoor usage, walking usage, and short attention spans, leverage native device features (camera, QR scanning, GPS, biometrics, calendar integration, wallet passes) where they improve the experience.
• Design onboarding and activation flows (first-run experience, progressive onboarding, permission requests, time-to-value optimization), design notification strategy and in-app messaging aligned with user lifecycle stages, support deep linking and universal link experiences for seamless channel transitions, define mobile-specific UX success metrics (activation rate, session depth, retention, task completion).
• Design AI-powered mobile interactions including conversational UX, personalized recommendations, and predictive actions, apply context-awareness patterns and agentic workflows to mobile surfaces, design for AI transparency, confidence indicators, and graceful error recovery on mobile.
• Maintain and evolve the mobile app component library in Figma, ensure platform parity between iOS and Android implementations, define adaptive components, responsive behavior, and theme support (including dark mode), document mobile-specific patterns with usage guidance and implementation specs, align mobile components to Aura design system tokens and standards, support motion specifications and micro-interaction definitions for mobile.
• Design and run mobile usability testing (on-device testing, field research), interpret mobile analytics (session recordings, heatmaps, funnel analysis, journey analysis), conduct competitive analysis of mobile app experiences and emerging platform patterns, iterate rapidly based on beta testing feedback and A/B experiment results, apply mobile behavioral psychology (cognitive load management, Fitts' Law, progressive disclosure, recognition over recall).
• Design seamless transitions between mobile app, web, email, and event platforms, ensure the mobile app experience is cohesive with the broader customer journey (registration, schedule building, venue navigation, livestreaming, post-event engagement), contribute mobile-first thinking to responsive web patterns and email templates.

Qualifications

• Bachelor's degree in graphic design, interactive design, or equivalent
• 5+ years of delivering design solutions as a UX designer or interaction designer experience
• Knowledge of usability principles and techniques
• Knowledge of best practices for information architecture and design
• Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience working in a collaborative team and working directly with developers for implementation of designs
• An online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
• Expertise in designing for AI and Generative AI experiences, and portfolio examples of AI powered interface design, including conversational and predictive AI experiences