UX Designer

Essential Functions

• Collaborate with business and technology stakeholders in a multi-disciplinary team to define user interface design requirements in alignment with product vision and to estimate and plan UX-related work.
• Contribute to overall user interface design of features and applications within domain, incorporating usability, comprehensive workflows, applying standards and best practices, using various tools to create graphical interfaces.
• Work with the product and development team to create prototypes and minimally viable products to test, learn from customer behavior and feedback, and iterate quickly toward an optimal design.
• Advocate for user-centered design principles within the organization, leverage data from user tests, feedback, analytics, and A/B tests to drive the design process, and to create experiences that meet user needs (while simultaneously addressing business goals).
• Present and defend design decisions, ensuring all design decisions are based on the overall design roadmap, design experience, best practices and fundamental principles.
• Develop user profiles, journey maps, personas, usability requirements, use cases, and scenarios to articulate the solution experience.
• Help define the high-level UX Strategy for the product domain.
• Communicate effectively to enhance understanding of the opportunities and limitations of different UX strategies.

Additional Functions

• Conduct research on UX best practices to incorporate into product standards.
• Participate, and in some cases lead, design interviews.

Required Qualifications

• Bachelor's Degree in Interaction Design, Human Factors, Human Computer Interaction (HCI), IT/MIS, Computer Science or a related industry degree or equivalent combination of education and experience
• 3+ years of industry experience in analysis, design, and documentation of B2B or B2C applications
• Demonstrated working knowledge of design software and an understanding of design principles and techniques
• Experience moving designs throughout an agile development process.
• Portfolio showing past experience with UI/UX design is required
• Ability to conduct research and/or collect feedback from and communicate effectively with internal stakeholders and customers

Preferred Qualifications

• Experience supporting Commerce Cloud and CMS transformation initiatives, including platform enhancements and user experience improvements.
• Strong ability to collaborate effectively with developers, product teams, and business stakeholders to deliver solutions.
• Experience with design system adoption and governance, ensuring consistency across digital experiences.
• Understanding of accessibility standards and best practices, with a focus on creating inclusive user experiences.
• Proficiency with Figma for design collaboration, prototyping, and workflow management.
• Experience supporting B2B e-commerce experiences and digital customer journeys is preferred.