UX Designer
Holland America Line · Seattle, WA · Yesterday
Art & CreativeFull-time
Responsibilities
- Develops end-to-end design solutions that translate complex requirements into intuitive, high-quality digital interfaces.
- Produces wireframes, user flows, prototypes, and final visual designs to support new features and enhancements.
- Ensures all deliverables meet usability, accessibility, and responsiveness standards across devices and platforms.
- Applies structured design methodologies to balance user needs with business objectives and technical constraints.
- Reviews and refines design outputs to ensure clarity, scalability, and implementation readiness.
- Delivers work within defined timelines while maintaining a high level of design quality and attention to detail.
Design Systems & Standards
- Buils and evolves scalable design frameworks that enable consistency across digital experiences.
- Creates and maintains reusable components, templates, and pattern libraries to support efficient design and development workflows.
- Documents standards and specifications to ensure alignment across teams and platforms.
- Ensures adherence to established visual and interaction guidelines while identifying opportunities for refinement.
- Supports governance of design assets to maintain quality and reduce fragmentation.
- Drives continuous improvement of design processes to enhance efficiency and consistency at scale.
Cross-Functional Collaboration
- Engages with cross-functional stakeholders to align design outcomes with broader business and technical priorities.
- Translates stakeholder input into clear design direction that supports project goals and user needs.
- PARTNERs with technical teams to ensure feasibility and accuracy during implementation.
- Facilitates effective communication through presentations, design reviews, and feedback sessions.
- Incorporates diverse perspectives to strengthen solutions and reduce rework.
- Builds strong working relationships that enable efficient delivery and shared accountability.
Optimization & Insights
- Applies data-driven approaches to evaluate and improve digital experiences over time.
- Interprets performance metrics and testing results to inform iterative design enhancements.
- Identifies opportunities to increase engagement, conversion, and overall experience effectiveness.
- Synthesizes qualitative and quantitative insights into actionable recommendations.
- MONITORS outcomes to ensure improvements are sustained and aligned with intended goals.
Innovation & Brand Enablement
- Explores new tools, technologies, and design approaches to enhance digital capabilities and experience quality.
- Contributes ideas that support broader marketing and digital initiatives.
- Evaluates emerging trends to determine relevance and potential application within the organization.
- Shares knowledge and best practices to strengthen overall design maturity across teams.
Essential/Minimum Qualifications
- Bachelor’s degree in User Experience Design, Graphic Design, Human-Computer Interaction, Digital Media, or a related field, or equivalent combination of education and relevant work experience.
- Demonstrated proficiency in industry-standard design and prototyping tools (for example, Figma, Adobe Creative Suite, Sketch, or similar).
- Foundational knowledge of responsive design principles and accessibility standards (for example, ADA/WCAG).
- Understanding of front-end technologies (for example, HTML, CSS) sufficient to collaborate effectively with development teams.
- Strong portfolio showcasing user-centered design solutions across digital platforms required.
Essential Experience Required
- 2–4 years of experience in UX, UI, or digital product design within a web or e-commerce environment.
- Experience translating business and user requirements into wireframes, user flows, and high-fidelity design solutions.
- Experience working within established design systems and contributing to scalable design components and standards.
- Experience collaborating with cross-functional teams, including product, marketing, analytics, and development partners.
- Experience applying usability principles and leveraging qualitative and quantitative insights to inform design decisions.
- Experience managing multiple projects simultaneously while meeting deadlines in a fast-paced environment.