Jobs · Art & Creative · Washington

UX Designer

Holland America Line · Seattle, WA · 3 mo ago
Art & CreativeFull-time

Responsibilities

  • Develops end-to-end design solutions that translate complex requirements into intuitive, high-quality digital interfaces.
  • Produces wireframes, user flows, prototypes, and final visual designs to support new features and enhancements.
  • Ensures all deliverables meet usability, accessibility, and responsiveness standards across devices and platforms.
  • Applies structured design methodologies to balance user needs with business objectives and technical constraints.
  • Reviews and refines design outputs to ensure clarity, scalability, and implementation readiness.
  • Delivers work within defined timelines while maintaining a high level of design quality and attention to detail.

Design Systems & Standards

  • Buils and evolves scalable design frameworks that enable consistency across digital experiences.
  • Creates and maintains reusable components, templates, and pattern libraries to support efficient design and development workflows.
  • Documents standards and specifications to ensure alignment across teams and platforms.
  • Ensures adherence to established visual and interaction guidelines while identifying opportunities for refinement.
  • Supports governance of design assets to maintain quality and reduce fragmentation.
  • Drives continuous improvement of design processes to enhance efficiency and consistency at scale.

Cross-Functional Collaboration

  • Engages with cross-functional stakeholders to align design outcomes with broader business and technical priorities.
  • Translates stakeholder input into clear design direction that supports project goals and user needs.
  • PARTNERs with technical teams to ensure feasibility and accuracy during implementation.
  • Facilitates effective communication through presentations, design reviews, and feedback sessions.
  • Incorporates diverse perspectives to strengthen solutions and reduce rework.
  • Builds strong working relationships that enable efficient delivery and shared accountability.

Optimization & Insights

  • Applies data-driven approaches to evaluate and improve digital experiences over time.
  • Interprets performance metrics and testing results to inform iterative design enhancements.
  • Identifies opportunities to increase engagement, conversion, and overall experience effectiveness.
  • Synthesizes qualitative and quantitative insights into actionable recommendations.
  • MONITORS outcomes to ensure improvements are sustained and aligned with intended goals.

Innovation & Brand Enablement

  • Explores new tools, technologies, and design approaches to enhance digital capabilities and experience quality.
  • Contributes ideas that support broader marketing and digital initiatives.
  • Evaluates emerging trends to determine relevance and potential application within the organization.
  • Shares knowledge and best practices to strengthen overall design maturity across teams.

Essential/Minimum Qualifications

  • Bachelor’s degree in User Experience Design, Graphic Design, Human-Computer Interaction, Digital Media, or a related field, or equivalent combination of education and relevant work experience.
  • Demonstrated proficiency in industry-standard design and prototyping tools (for example, Figma, Adobe Creative Suite, Sketch, or similar).
  • Foundational knowledge of responsive design principles and accessibility standards (for example, ADA/WCAG).
  • Understanding of front-end technologies (for example, HTML, CSS) sufficient to collaborate effectively with development teams.
  • Strong portfolio showcasing user-centered design solutions across digital platforms required.

Essential Experience Required

  • 2–4 years of experience in UX, UI, or digital product design within a web or e-commerce environment.
  • Experience translating business and user requirements into wireframes, user flows, and high-fidelity design solutions.
  • Experience working within established design systems and contributing to scalable design components and standards.
  • Experience collaborating with cross-functional teams, including product, marketing, analytics, and development partners.
  • Experience applying usability principles and leveraging qualitative and quantitative insights to inform design decisions.
  • Experience managing multiple projects simultaneously while meeting deadlines in a fast-paced environment.

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