UX Copywriter, Help & Support
What You'll Do
- Partner with design, development, and marketing/communications stakeholders to deliver UX copy for customer-facing web and account experiences
- Shape content and product strategy by bringing a narrative, user-behavior perspective to team discussions
- Maintain accurate, current copy files and track stakeholder and legal review feedback
- Contribute to and help evolve content strategy set by leadership
- Represent project status in regular team meetings throughout each project’s lifecycle
- Collaborate with fellow UX writers to ensure consistent quality and cohesion across deliverables
- Assess product, user research, and design requirements, benchmarking internal and external best practices to guide content decisions
About Working At Think Company
Think Company is a design and technology consultancy that helps organizations solve meaningful problems through thoughtful strategy, design, and delivery. You’ll work with smart, kind people across disciplines and industries while gaining opportunities to grow your skills, expand your influence, and shape how we work.
We offer competitive compensation, comprehensive benefits, and ongoing opportunities for learning and development.
How We Work
We collaborate primarily remotely, with intentional in-person time for company gatherings and client needs. Our teams balance autonomy with partnership, and we believe great work comes from trust, transparency, and shared ownership.
AI is becoming a foundational part of how we work at Think Company. Team members are expected to use AI tools responsibly, stay curious about advancements, and participate in training and enablement as part of their growth.