Utility Warehouse Worker

Schedule

Regular work hours are Monday through Friday, 8:00 am to 5:00 pm; however, this schedule may be adjusted based on the needs of the Department and Supervisor. Extended hours may be required. The position requires compliance with a flexible work schedule as established by the supervisor or management.

Responsibilities

• Oversees the operations of the warehouse, including gathering specifications for stock items, preparing and maintaining pricing agreements, and reviewing bids for accuracy.
• Maintains compliance with purchase orders, pricing agreements, procurement codes, contracts, or ordinances; coordinates internal auditing requirements.
• Reviews deliveries, expedites orders, and establishes schedules and systems for shipping and receiving.
• Prepares reports and records; reviews and maintains procedures.
• Maintains the commodity listing of warehouse inventory, reviews inventory for discrepancies, monitors inventory flow, and conducts spot checks of quantities.
• Administers perpetual and periodic inventory; analyzes past history and recommends action regarding obsolete and/or excess inventory items.
• Communicates with vendors, buyers, and Village departments regarding changes, additions, deletions, and quantities of stock items; resolves issues with vendors.
• Issues parts and materials to work crews for the repair of water and sewer systems; orders materials and parts, and consults with utility work crews to resolve supply order problems.
• Coordinates orders with the Village Purchasing Office, vendors, and user departments; records all supply movements.
• Reviews bids or abstracts and makes recommendations on specifications for warehouse inventory items.
• Stocks and organizes inventory; performs shipping and receiving of parts and supplies; inspects and arranges stock; inputs material requisitions.
• Participates in conducting and ensuring accountability of year-end inventories; conducts spot-check inventories and resolves discrepancies.
• Maintains order and safety of the physical warehouse and outside yard.
• Picks up materials from vendors and makes deliveries to work crews at job sites.
• Performs clerical support duties, including typing, filing, copying, answering telephone calls, data entry, and assisting the Utility Manager with day-to-day workload.
• Keeps an adequate supply of stock items and maintains a spreadsheet of supplies inventory for warehouse consumable products.
• Coordinates with departments in the disposition of surplus property on the online auction site.
• Checks documents for accuracy and completeness; organizes work, sets priorities, and meets deadlines.
• Maintains confidentiality of customers, co-workers, management, and other employees.
• Notifies the Utility Manager of any real or perceived problems related to the department.
• Demonstrates continuous effort to improve operations, streamline work processes, and work cooperatively with customers, staff, vendors, and monitors/auditors.
• Installs and removes meters; communicates in person, in writing, and using two-way radios.
• Advises customers of readings indicating possible leaks or faulty plumbing fixtures.
• Assists water/sewer crews when needed; tracks water and sewer audits.
• Cleans flooded or buried meter cans; performs pre-trip vehicle inspections and maintains assigned vehicles.
• Establishes and maintains routine working relationships with citizens and employees; completes personal time records accurately and timely.
• Ensures any on-the-job injury is reported immediately and followed up with appropriate forms.
• Attends meetings, trainings, and workshops as required or necessary.
• Works in confined areas; maintains physical warehouse and assigned vehicle.
• Accepts delivery of goods; writes and completes work orders for maintenance problems or customer service requests; keeps a log of daily activities.

Requirements

• Must maintain a high level of computer abilities and keep up with changing technology.
• Coordinates assigned activities with other departments, agencies, and organizations.
• Completes and verifies personal timesheet is prepared accurately and timely; ensures time is reported based on actual time worked.
• Adheres to all Village of Ruidoso’s policies, including IT and Personnel Manual.
• Reports any suspected fraud and/or abuse to the Utility Manager.
• Ensures any reports of harassment are immediately reported for appropriate action.
• Performs well in both proactive and reactive mindsets.

Qualifications

• High School Education or equivalent required.
• Prefer 1-year experience in warehouse operations.
• Adept at working under pressure with frequent interruptions and ability to change focus immediately.
• Excellent communication and organizational skills required.
• Must be flexible and able to adapt to change in the workplace.
• Must be detail-oriented, highly motivated, organized, and a self-starter.
• Demonstrated ability in personal computer operations within a Windows Microsoft environment, including Word, Excel, and Outlook.
• Excellent customer service skills; establishes and maintains effective working relationships with employees, officials, and the general public.
• Must be able to pass regular criminal history checks.
• Must be willing to take and pass a drug/alcohol test and comply with Village “Drug-Free” Policy.
• Must possess and maintain a valid New Mexico motor vehicle operator’s permit of appropriate classification and endorsement as required.
• Must agree to maintain a satisfactory MVR and minimum requirement of insurability as required by law; MVR background checks will be conducted by the Village.
• Must be certified or willing to obtain certification to operate a forklift.

Skills

• Ability to communicate effectively both orally and in writing.
• Perform accurate recordkeeping and technical reading and writing.
• Operate a personal computer and various software applications.
• Perform basic reading, writing, and mathematical calculations.
• Operate motorized vehicles and equipment; use a telephone, calculator, and two-way communication device.
• Establish effective working relationships; understand and carry out instructions and procedures with minimal supervision.
• Handle confrontational customers, customer complaints, and dangerous animals/insects.
• Become familiar with meter reading schedules, billing, and customer service policies.
• Maintain physical condition and stamina appropriate to assigned duties, which may include sitting, standing, or walking for extended periods.
• Work in a stressful environment and deal effectively with stress.
• Drive in inclement weather conditions.
• Skill in motorized equipment and personal computer/software use.
• Manage a warehouse facility, including maintaining adequate inventory.
• Perform routine mathematical calculations such as addition, subtraction, multiplication, division, and calculation of percentages.

Physical Demands

• Frequently required to sit, talk, or hear.
• Frequently required to stand, walk, use hands to finger, handle, or operate objects, controls, or computer/office equipment.
• Occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl.
• Occasional pushing, pulling, lifting, and/or moving up to 50 pounds.
• Occasional squatting or bending required.
• Large percentage of the job may require driving and walking.

Work Environment

• Works within an internal warehouse environment with exposure to dust and mechanical hazards; occasional exposure to fumes and odors.
• Protective clothing includes steel toe boots, safety lift belt, safety helmet, gloves, and safety glasses.
• Light physical work involving bending, stooping, climbing, and reaching above shoulder height; moving items weighing up to 50 pounds; repetitive hand movement in the use of a personal computer.
• Position works inside a warehouse environment with constant exposure to dust and occasional exposure to fumes and odors.
• Frequent balancing, bending, stooping, climbing, and reaching above shoulder height; occasional squatting and kneeling.
• Substantial communication via telephone is required.
• Ability to adapt to inclement weather conditions and/or situations; may be called after hours when needed.
• Noise level could be moderate to loud in the work environment.
• Occasionally exposed to fumes or airborne particles, outside weather conditions, and moving mechanical parts/machinery on project sites.
• May be on stand-by or call-back as needed.

Travel Requirements

Limited travel – ability to travel for activities such as classes and workshops in and out of the service area. Overnight travel as required.