Utility Officer in Kansas City, MO

About the role

The Utility Security Officer is an on-call, flexible assignment officer whose primary role is to support operations by covering open shifts due to vacations, call-offs, no-notice resignations, short-term vacancies, and special coverage needs. Utility Officers are not assigned to a fixed post or master schedule and must be available to work a variety of sites and shifts on short notice. This position is critical to reducing overtime and maintaining consistent security coverage.

Schedule & Availability

• Flexible availability required
• Must be willing to work varying shifts, including:
• Days, evenings, overnights
• Weekends and holidays
• Shift length may vary based on operational needs

Work Schedule/Pay Rate

• Pay Rate: Hourly - $20.00

Ideal Candidate

• Dependable
• Adaptable
• Enjoy variety
• Flexible work hours
• Comfortable stepping into different environments on short notice

KEY DUTIES AND RESPONSIBILITIES

• Provide coverage for:
• Vacations
• Call-offs
• No-notice resignations
• Short-term vacancies
• Temporary increases in coverage requirements
• Respond to work assignments on short notice when available.
• Perform all assigned post duties in accordance with post orders, company policy, and client requirements.
• Maintain required licenses, certifications, and training for all sites they may support.
• Demonstrate professionalism, adaptability, and reliability at all assigned locations.
• Accurately report time worked and comply with scheduling and payroll procedures.
• Aid in minimizing overtime while ensuring adequate staffing levels.

EXPECTATIONS

• Are fully flexible and available to work:
• Any shift
• Any day of the week
• Any facility within the operational area
• Have no transportation restrictions.
• Are expected to work up to 40 hours per week.
• Are utilized in an overtime status only as a last resort.
• Are considered an asset of the site and receive assignments from the Security Chief, Administrative Assistant, or their designated representative.
• Are evaluated by the Security Chief or their designated representative based on:
• Reliability
• Flexibility
• Performance quality
• Compliance with policy and post orders
• Contribution to overtime reduction efforts

QUALIFICATIONS

• Meet all minimum qualifications required of a Security Officer under company policy and applicable state regulations.
• Possess and maintain all required licenses, permits, and certifications necessary to work at assigned sites.
• Have a minimum of one (1) year of verifiable security experience, or equivalent military, law enforcement, or public safety experience, unless waived by the Security Chief or designee.
• Demonstrate a consistent record of:
• Attendance and punctuality
• Policy compliance
• Professional conduct
• Reliable performance
• Be capable of working independently with minimal supervision.
• Possess strong verbal and written communication skills, including the ability to complete accurate and timely reports.
• Demonstrate sound judgment, decision-making, and problem-solving abilities.

PREFERRED QUALIFICATIONS

• Prior experience as a site lead, acting supervisor, or working supervisor.
• Completion of advanced security, supervisory, or leadership training.
• Familiarity with access control systems, CCTV, alarm monitoring, and incident management systems.
• Demonstrated ability to mentor or assist in training other officers.