Utility Officer in Jackson, TN

About the role

The Utility Security Officer is an on-call, flexible assignment officer whose primary role is to support operations by covering open shifts due to vacations, call-offs, no-notice resignations, short-term vacancies, and special coverage needs.

This position is critical to reducing overtime and maintaining consistent security coverage.

Responsibilities

• Provide coverage for: Vacations, Call-offs, No-Notice Resignations, Short-Term Vacancies, Temporary Increases in Coverage Requirements
• Respond to work assignments on short notice when available.
• Perform all assigned post duties in accordance with post orders, company policy, and client requirements.
• Maintain required licenses, certifications, and training for all sites they may support.
• Demonstrate professionalism, adaptability, and reliability at all assigned locations.
• Accurately report time worked and comply with scheduling and payroll procedures.
• Aid in minimizing overtime while ensuring adequate staffing levels.

Qualifications

• Meet all minimum qualifications required of a Security Officer under company policy and applicable state regulations.
• Possess and maintain all required licenses, permits, and certifications necessary to work at assigned sites.
• Have a minimum of one (1) year of verifiable security experience, or equivalent military, law enforcement, or public safety experience, unless waived by the Security Chief or designee.
• Demonstrate a consistent record of: Attendance and punctuality, Policy compliance, Professional conduct, Reliable performance.
• Be capable of working independently with minimal supervision.
• Possess strong verbal and written communication skills, including the ability to complete accurate and timely reports.
• Demonstrate sound judgment, decision-making, and problem-solving abilities.

Preferred Qualifications

• Prior experience as a site lead, acting supervisor, or working supervisor.
• Completion of advanced security, supervisory, or leadership training.
• Familiarity with access control systems, CCTV, alarm monitoring, and incident management systems.
• Demonstrated ability to mentor or assist in training other officers.