Utility Maintenance Mechanic

What this job involves

The Utility Maintenance Mechanic is responsible for the operation, maintenance, troubleshooting, and repair of critical utility systems supporting a Life Sciences Research and Development facility. This role ensures continuous, reliable operation of HVAC, clean utilities (purified water, clean steam), compressed gases, vacuum systems, and other mission-critical infrastructure that supports sensitive research operations and maintains regulatory compliance.

What your day-to-day will look like

• Utility Systems Operation & Maintenance
• Operate, monitor, and maintain central utility plant equipment including chillers, boilers, cooling towers, air handling units, and building automation systems.
• Perform preventive maintenance on purified water systems (WFI, RO, DI), clean steam generators, and associated distribution loops according to established schedules and cGMP requirements.
• Maintain compressed air systems, nitrogen generation equipment, CO2 systems, and laboratory vacuum systems to ensure continuous supply at specified quality parameters.
• Monitor and adjust HVAC systems to maintain precise temperature, humidity, and differential pressure requirements in cleanrooms, laboratories, and controlled environments.
• Troubleshooting & Emergency Response
• Diagnose and resolve utility system failures quickly to minimize impact on research operations and maintain environmental stability in critical areas.
• Respond to after-hours emergency calls for utility system failures, alarms, or environmental excursions affecting research spaces.
• Perform root cause analysis on equipment failures and implement corrective actions to prevent recurrence.
• Clock in with researchers and laboratory staff to schedule maintenance activities that minimize disruption to ongoing experiments.
• Compliance & Documentation
• Maintain accurate maintenance logs, work order records, calibration certificates, and equipment histories in the computerized maintenance management system (CMMS).
• Execute maintenance activities in accordance with standard operating procedures (SOPs), FDA regulations, and industry standards (ISO, cGMP) as applicable.
• Support facility qualification and validation activities including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ).
• Participate in regulatory inspections and audits by providing documentation and technical expertise on utility systems.
• Safety & Quality Assurance
• Conduct all work in compliance with OSHA regulations, life safety codes, environmental health and safety protocols, and facility-specific biosafety requirements.
• Perform lockout/tagout procedures and confined space entry protocols as required for safe maintenance operations.
• Monitor utility system performance for deviations that could affect product quality, research integrity, or regulatory compliance.
• Maintain awareness of biosafety levels and contamination control procedures when working in or near research areas.

Required Qualifications

• High school diploma or equivalent
• Minimum 3-5 years of hands-on experience maintaining industrial utility systems in pharmaceutical, biotechnology, laboratory, or healthcare environments.
• Universal EPA 608 certification for refrigerant handling.
• Proficiency in operation and maintenance of industrial chillers, steam and hot water boilers, cooling towers, and central plant equipment.
• Working knowledge of purified water systems including reverse osmosis, deionization, electrode ionization, and clean steam generation.
• Experience with building automation systems (BAS), programmable logic controllers (PLCs), and energy management systems.
• Ability to read and interpret P&IDs, electrical schematics, mechanical drawings, and equipment manuals.
• Competency in basic plumbing, pipefitting, welding, electrical troubleshooting, and mechanical repair.

Preferred Qualifications

• Associate's degree in mechanical, Electrical, or HVAC Technology.
• Trade certifications in HVAC, boiler operation, or related discipline.
• Experience in a BSL-2 or higher biosafety laboratory environment.
• Experience with predictive maintenance technologies and condition monitoring systems.

Other expectations

• Understanding of cGMP principles and regulatory requirements affecting utility systems in life sciences facilities.
• Knowledge of cleanroom classifications, HVAC critical parameters, and contamination control strategies.
• Able to use standard hand tools, power tools, diagnostic instruments, and test equipment safely and effectively.
• Strong problem-solving skills with ability to diagnose complex mechanical and control system issues.
• Effective communication skills for coordinating with research staff, contractors, and regulatory personnel.
• Able to lift and carry equipment and materials up to 50 pounds regularly.
• Capability to work in confined spaces, at heights on ladders or lifts, and in mechanical rooms with elevated noise and temperature conditions.
• Willingness to work flexible hours including evenings, weekends, and participate in on-call rotation for emergency response.
• Potential exposure to chemicals, biological materials, extreme temperatures, and energized electrical equipment with appropriate PPE and training.

Location

Westborough, MA

Schedule

Monday to Friday 7:00am to 4:00pm On-call rotation schedules every other weekMandatory overtime.

Pay

$72,650.00 -$105,000.00 | $34,92 - $50,48 per hour + Overtime based on business needs

JLL

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams. JLL is an Equal Opportunity Employer committed to diversity and inclusion.