Utility Locator/Damage Prevention Specialist

About the role

Respond to utility locate requests by locating and marking underground facilities in accordance with state 811 requirements, client standards, and company procedures.

Utilize locating equipment, utility maps, records, and field judgment to identify the approximate path of buried utilities with accuracy and consistency.

Complete clear and thorough ticket documentation, including field notes, photos, and positive response updates.

Communicate professionally with contractors, homeowners, utility owners, dispatch, and internal leadership regarding job status, access issues, and field conditions.

Manage daily workload efficiently while maintaining production expectations, quality standards, and required response times.

Work safely in a fast-paced field environment by following company safety procedures, damage prevention practices, PPE requirements, and safe vehicle operation standards.

Responsibilities

• Respond to utility locate requests
• Utilize locating equipment and utility maps
• Document field notes and photos
• Communicate with contractors, homeowners, and utility owners
• Manage daily workload
• Ensure safety and follow company procedures

Requirements

• High school diploma or equivalent
• Valid driver’s license
• Strong communication skills
• Comfortable working independently in the field
• No prior utility locating experience required

Qualifications

• No prior utility locating experience required
• We provide training
• Experience in utility location, damage prevention, or knowledge of 811 dig laws and safe excavation practices is a plus

Skills

• Utility locating
• Damage prevention
• Knowledge of 811 dig laws

Benefits

• Health and wellness benefits: BlueCross BlueShield health insurance coverage, Free Vision + Dental plans, company-paid premiums for Long-term disability/Life Insurance (with HSA + FSA plans), SAM Cares program
• Financial benefits: Employee Referral Rewards Program, Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend
• Work-life balance: Paid time off including vacation/sick/holidays, parental leave
• Professional development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career Check-Ins, SAM WINS - our initiative for women-focused leadership and development, Milestone Anniversary Recognition, SAMbassador mentorship program

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible scheduling to accommodate fieldwork needs.