Utility Locator

Responsibilities

• Perform underground facility locates in accordance with company, state, and utility standards.
• Read and interpret maps, prints, GIS records, and work orders to determine utility paths.
• Use locating tools and equipment (e.g., transmitters, receivers, toners) to accurately mark underground utilities.
• Document all locate activities, including sketches, notes, photos, GPS data, and completed work orders.
• Respond to routine tickets, emergency locate requests, high-priority projects, and re-marks.
• Communicate clearly with contractors, homeowners, utility providers, and internal teams.
• Maintain equipment, tools, and company vehicles in proper working conditions.
• Ensure all work is performed safely and in compliance with OSHA, 811 guidelines, and state One-Call regulations.
• Immediately report mismarks, damage risks, safety hazards, or potential service issues.
• Support team members and field operations as needed.
• Perform additional duties or special projects as assigned.

Requirements

• Education: High school diploma or GED required.
• Experience: Experience in utility locating, construction, telecom, gas, water, or electrical preferred.
• Knowledge: Knowledge of One-Call systems, 811 regulations, and underground utility infrastructure a plus.
• License: Valid driver’s license required.
• Exposure: Frequent outdoor work in varying weather conditions, exposure to construction sites, traffic, and moving equipment, work on private and public rights-of-way, occasional emergency or after-hours locate requests, interaction with contractors, homeowners, utility companies, and project managers, interaction with utility representatives, field supervisors, and internal crews.

Key Measures / Key Performance Indicators

• Locate accuracy and quality audit scores
• Number of preventable utility damages (Zero Damage goal)
• Ticket completion rate and timeliness
• Safety compliance and incident-free performance
• Documentation accuracy (photos, notes, mapping verification)
• Customer and contractor satisfaction