Utility Kitchen Worker

This position is responsible for all operations in their specific area within the food service department.

Responsibilities

• Maintain fixtures and vents within food service areas
• Move and maintain heavy kitchen equipment for deep cleaning
• Assist the Executive Steward with heavy lifting or repairs in stewarding or culinary departments
• Assist stewards with:
  • Preparing tableware for washing
  • Collecting all soiled pots
  • Washing and restacking clean pots on shelves
  • Removing garbage and refuse for recycling
  • Mopping and sweeping floors
• Properly maintain and distribute company assets
• Set up dishwashing machines
• Stack and store clean dishes in proper kitchen areas
• Adhere to all safety policies and procedures
• Monitor and ensure quality and efficiency of service at assigned areas
• Report to work on time, well-groomed in full uniform
• Keep work areas clean and organized
• Use proper cleaning chemicals for each task
• Pick up daily checklist for assigned kitchen area
• Prepare tableware for washing (scrape plates, presoak silverware, place items in proper dishwasher racks)
• Set up and maintain dishwashing machines (ensure drains are closed, tanks filled, correct temperatures, proper detergent levels)
• Wash all dishes and kitchen equipment using sprayer nozzles, baskets, conveyors, or by hand
• Dry all objects using cloth or drying oven
• Thoroughly clean dishwashing equipment and all working areas
• Wash walls, ceiling tiles, and sanitize all cooking equipment
• Perform detail cleaning of kitchen and peripheral equipment (ovens, fryers, hot boxes, coolers, etc.)
• Adhere to regulatory, departmental, and company policies in an ethical manner
• Maintain a neat, professional appearance and uphold company appearance standards
• Maintain a current understanding of information security policies, including the Seneca Gaming Corporation Acceptable Use Policy
• Provide exceptional customer service to all patrons in a pleasant, friendly, and professional manner
• Maintain a professional work environment with supervisors, managers, and staff
• Meet attendance guidelines and adhere to all policies
• Complete all required SGC Training programs within nine months of employment
• Attend all necessary meetings

Requirements

• Must be 18 years of age or older
• High school diploma or equivalent preferred
• Some knowledge of kitchen hoods and electrical systems is a plus
• Previous customer service experience preferred
• Excellent communication skills
• Ability to speak effectively to the public, employees, and customers
• Ability to deal effectively and interact well with customers and employees
• Ability to resolve problems and conflicts diplomatically
• Understand and comply with policies, procedures, daily memos, chemical labels, and other instructions

Physical Requirements

• Must be able to stand, walk, and move through all areas of the casino for extended periods
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment
• Work involves moderate exposure to unusual elements (extreme temperatures, dirt, dust, fumes, smoke, loud noises)
• Moderate physical activity required, including handling objects up to fifty (50) pounds
• Work environment involves some exposure to physical risk, requiring following basic safety precautions
• Must be able to work in an environment where smoking is permitted
• The noise level in the work environment is usually moderately loud; on the casino floor, noise levels increase to loud

Pay

Starting rate: $16.00 per hour. Compensation is negotiable based on experience and education.