Utility Houseperson - On Call

About the role

The Utility Houseperson is responsible for the cleanliness and appearance of all hotel tower hallways and guest rooms, upholstery, drapes/sheers, marble/stone surfaces, tile, and flooring.

Responsibilities

• Clean and maintain all guest hallways and back of house areas when needed including but not limited to vacuuming, mopping, cleaning walls/baseboards, vending areas, all furniture and fixtures
• Regularly shampoo and deep extract guest room and hallway carpet
• Polish and buff tile flooring as needed
• Responsible for impromptu shampoo and flood water extraction of designated areas in hotel tower
• Must be able to operate and maneuver heavy equipment and machinery
• Always use correct cleaning chemicals for designated areas/surfaces according to OSHA and management requirements
• Assist with moving furniture
• Assist with high dusting of guest rooms and pull or deep clean rooms
• Responsible for bio-hazardous clean up
• Complete assigned special projects by management
• Promotes positive customer relations, provide the hotel guest the best possible service in a courteous and hospitable manner, having knowledge of hotel information
• Must conduct self in a professional manner at all times
• Performs any other duties assigned by Utility Manager, Housekeeping Manager, and any other member of Housekeeping Leadership
• Delivers supplies from the storerooms to the Housekeeping Department to be dispensed to various Members of the housekeeping department
• Cleans all elevator tracks, including FOH and BOH
• Utilizes HotSOS device to respond and complete issued service orders
• Must adhere to all company and departmental policies and procedures
• Must always practice safety procedures

Requirements

• Must be at least 18 years of age
• High school diploma or equivalent
• Able to multitask and handle stressful situations in a calm professional manner and exhibit good judgment
• Ability to present oneself in a confident, polished, and professional manner
• Highly motivated and energetic personality with a strong commitment to excellence in hospitality
• Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Work in a fast-paced, busy, and somewhat stressful environment
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to read and communicate verbally in English; written communication skills in English may also be required
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

Physical Demands

• While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls
• The Member frequently is required to reach with hands and arms and talk or hear
• Specific vision abilities required by this job include close vision and peripheral vision
• The Member must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 200 pounds
• Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Work Environment

• The noise level in the work environment is usually moderate
• Member could be exposed to an environment containing unrestricted secondhand tobacco smoke

Pay

$26.68 per hour