Houseperson - On Call

About the role

A Houseperson in the Housekeeping Department plays a crucial role in ensuring the cleanliness, organization, and overall excellence of guest accommodations and public areas at our renowned luxury resort and casino. Your dedication supports the housekeeping team and contributes to exceptional guest experiences.

Responsibilities

• Clean and maintain designated public areas, including lobbies, corridors, restrooms, and meeting spaces, ensuring they are tidy, well-presented, and free from debris.
• Vacuum, sweep, mop, and dust surfaces regularly to maintain high standards of cleanliness and orderliness.
• Assist housekeeping attendants by emptying trash receptacles, replenishing amenities, and providing support to ensure efficient room turnover.
• Carry out heavy cleaning tasks as needed, such as moving furniture, deep cleaning carpets, and cleaning windows.
• Fulfill guest requests for additional amenities, towels, or other housekeeping-related services promptly and courteously.
• Assist in delivering special items to guest rooms, such as cribs, extra bedding, or supplies.
• Report any maintenance issues or damages observed in guest rooms or public areas for prompt resolution.
• Collaborate with the maintenance team to ensure repairs and maintenance tasks are addressed efficiently.
• Adhere to safety guidelines and protocols, using proper equipment and techniques to prevent accidents and injury.
• Maintain an organized and safe work environment by following established procedures and practices.
• Work closely with housekeeping attendants, supervisors, and other team members to ensure a cohesive and efficient workflow.
• Provide assistance and support to fellow team members when needed.

Requirements

• Must be at least 18 years of age.
• High School diploma or equivalent required.
• Previous experience in a housekeeping or custodial role is a plus.
• Knowledge of proper cleaning techniques and use of cleaning equipment.
• Able to multitask and handle stressful situations in a calm, professional manner.
• Ability to present oneself in a confident, polished, and professional manner.
• Highly motivated and energetic personality with a strong commitment to excellence in hospitality.
• Excellent organizational skills; ability to function under time constraints and deadlines with attention to detail.
• Physical ability to perform tasks that involve lifting, carrying, and bending.
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends.
• Ability to work in a fast-paced, busy, and somewhat stressful environment.

Skills

• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and communicate verbally in English; written communication skills may also be required.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

• Regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls.
• Frequently required to reach with hands and arms and talk or hear.
• Specific vision abilities required include close vision and peripheral vision.
• Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.
• Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

Work Environment

• The noise level in the work environment is usually moderate.
• May be exposed to an environment containing unrestricted secondhand tobacco smoke.

Pay

$26.16 per hour.