Utility Compliance Superintendent

About the role

The City of Plano is seeking an experienced, collaborative, and people‑focused Utility Compliance Superintendent to lead two essential teams responsible for ensuring regulatory compliance, protecting critical utility infrastructure, and supporting the reliable delivery of water and wastewater services to the community. This leadership position oversees the Preventative Maintenance Group and the Backflow Division, providing strategic direction, fostering teamwork, and promoting a culture of accountability, communication, and continuous improvement. The role embodies the City’s SERVE values and A.P.R.O. principles.

Responsibilities

• Lead and manage a team of 26 employees, including two Supervisors, across the Preventative Maintenance Group and Backflow Division.
• Provide strategic direction and daily operational oversight for both divisions.
• Oversee water quality monitoring and sewer maintenance programs.
• Ensure regulatory compliance with state water and wastewater regulations.
• Manage cross‑connection control, backflow inspections, and enforcement activities.
• Promote a culture of accountability, communication, and continuous improvement.
• Develop and coach employees, fostering collaboration and a positive workplace environment.
• Build relationships with internal and external stakeholders to support public service goals.

Schedule

Typical work schedule is 6:30 am – 3:30 pm, Monday through Friday, with a 1‑hour lunch break.

Benefits

• Comprehensive medical, dental, and vision plans
• Membership in the Texas Municipal Retirement System (TMRS) with a 2:1 city match upon retirement
• Retirement Security Plan (RSP) fully funded by the City
• Up to three weeks of paid vacation
• Up to three weeks of paid sick leave per year
• Nine paid holidays
• Tuition assistance
• Free library card
• Half‑price recreation center membership
• Additional benefits available; see online benefits portal for details