Utility Clerk - Cosentino's Price Chopper #249, 22210 W 66th St., Shawnee

About the Role

This non-exempt position assists customers in their shopping experience by sacking purchases and supporting general store operations in an efficient, friendly, and courteous manner. The role reports to the Office Manager.

Responsibilities

• Utilize proper bagging techniques to minimize product damage, maximize efficiency, and avoid shrink.
• Implement Cosentino’s Customer Service Standards.
• Answer customer questions accurately and courteously by knowing store items, procedures, and policies.
• Deliver groceries to and load them into customer vehicles when requested.
• Assist customers in locating items in the store.
• Retrieve carts from the parking lot and ensure they are safe and clean for customer use.
• Conduct price checks for cashiers.
• Monitor and maintain cleanliness of the sales floor, cashier stands, and restrooms for safety.
• Resolve customer complaints professionally and escalate to management when necessary.
• Comply with all health regulations, sanitation guidelines, and safety procedures.
• Operate, clean, and maintain all equipment safely and competently.
• Meet or exceed productivity standards for individual and team results.
• Follow all government regulations regarding alcohol and tobacco sales.
• Return unwanted items to shelves or departments for restocking.
• Check the bottom of shopping carts to prevent merchandise loss.
• Complete additional tasks as assigned by management, assist other stores or departments, and learn new skills as needed.

Requirements

• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
• Obtain a valid liquor license prior to the first day of work (if required).
• Strong verbal and interpersonal skills for positive customer and peer interactions.
• Basic math and reading skills required for the position.

Physical Abilities

• Push and pull grocery items and carts (up to 25 lbs. peak force).
• Stand and walk for long periods on hard surfaces (tile, asphalt, concrete).
• Occasionally lift and carry up to 30 lbs. to a height of 34 inches.
• Bend and squat, including to floor level.
• Work in colder conditions (grocery coolers and freezers).
• Climb a ladder up to 5ft (if applicable).