Utility Clerk

Responsibilities

• Utility Billing: Process monthly water, sewer, and trash readings, print or email bills, and apply standard city rates and late fees.
• Customer Service: Answer citizen phone calls, greet visitors, set up new utility accounts, and process service disconnects or transfers.
• Payment Processing: Collect cash, checks, or card payments, balance the daily cash drawer, and prepare bank deposits.
• Record Keeping: Maintain accurate digital ledgers, update customer files, and generate collection reports for delinquent accounts.
• Administrative Support: Assist the City Clerk with phone coverage, basic filing, processing business licenses, and manage community center rentals.
• Accounts payable/receivable: Check mail and email for monthly bills, write checks, provide disbursement list for board meetings, mail bills and record and maintain all records for payables and receivables.

Skills

• Basic math
• Data entry
• Ten-key calculator proficiency
• Clear phone communication
• Software knowledge (preferred)

Experience

• Prior office, bookkeeping, or cash-handling experience preferred

Screenings

• Subject to background checks and drug screening