Jobs · Management · Virginia

Utility

Crestline Hotels & Resorts · Newport News, VA · 1 mo ago
ManagementFull-time

About the role

$200 Sign-On Bonus. A professional and team-oriented work environment.

Responsibilities

  • Complete special cleaning projects as assigned, following Hotel specifications and standards.
  • Clean and maintain equipment in Dishwashing/Kitchen/Cafeteria/Compactor/Storage areas.
  • Assist in other stewarding functions as assigned.
  • Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Use correct cleaning chemicals for designated items, according to OSHA regulations.
  • Set up and organize work station with designated supplies and equipment; report shortages to supervisor; replenish as needed throughout the shift.
  • Check the working condition of dishwashing machine in accordance with specifications; rectify any deficiencies.
  • Fill the dishwashing machine with specified amounts of designated chemicals; ensure the temperature level of each cycle is set to standard; advise manager of any discrepancies.
  • Organize the breakdown area for drop off of dirty wares; remove excess food, debris, and film from soiled wares before placing them in the dishwashing machine.
  • Position wares in designated racks correctly and send through dishwashing machine only when full; clean only designated wares in the dishwashing machine.
  • Remove washed wares from dishwashing machine and allow to air dry; inspect the cleanliness and condition of all washed wares and rewash wares not meeting standards.
  • Sort, stack, and store cleaned wares in designated areas; handle all wares carefully to prevent breakage and loss.
  • Change dishwashing machine water/filters and refill as specified to ensure all wares are properly cleaned.
  • Monitor usage of dishwashing machine and chemicals to maximize consumption of water and chemicals.
  • Maintain cleanliness and working condition of garbage disposal; breakdown and clean dishwashing machine and work areas.
  • Clean and sanitize pots, pans, utensils, and other kitchen equipment.
  • Stock kitchen lines with designated cleaned wares, utensils, and equipment.
  • Clean spills in Kitchen and work areas immediately.
  • Use designated chemicals, supplies, and equipment to clean various floor surfaces (brooms, mops, stripper, buffer, etc.).
  • Transport mats to the loading dock and clean.
  • Maintain cleanliness and organization of supply/storage closets; remove trash, wipe down shelves/counters; clean floors; remove items which do not belong and place in correct areas.
  • Transport garbage containers from kitchen and work areas to dumpster; empty and clean; adhere to recycling regulations.
  • Clean garbage compactor and area as assigned.
  • Report any damages, maintenance problems, or safety hazards to the supervisor.
  • Adhere to all Health Department, sanitation, and safety regulations as required by the hotel.
  • Organize and restock work areas for next shift.

Requirements

  • High school graduate or equivalent vocational training.
  • Previous experience as hotel/restaurant dishwasher or in janitorial/cleaning position preferred.
  • Familiarity with proper sanitation regulations.
  • Knowledge of proper chemical handling.
  • Ability to work with minimal supervision.

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