Utility Applications Clerk / Canton, MS

Responsibilities

• Direct contact with customers to take applications for new utility services
• Obtain information regarding existing utility connections
• Answer the telephone
• Create and close service orders
• Generate service orders
• Update and maintain electronic and/or paper records of all customer account transactions
• Utilize computer software to maintain a variety of records, enter, and update data
• Interpret routine administrative policies and procedures as necessary
• Perform data entry with speed and accuracy
• Perform other duties and cross-training within the department as assigned by supervisor