Utilities Network Administrator

About the City of Cedar Park

The City of Cedar Park is a vibrant suburb of over 83,000 residents, located 17 miles northwest of downtown Austin and recognized for its quality of life in the fast-growth dynamic Central Texas region. Cedar Park is the fourth largest city in the Austin metropolitan area, shares a border with Austin, and is ideally situated for corporate headquarters with a growing number of high tech and major manufacturing employers. With deep roots as a small community and ability to retain a hometown feel, it is known for its outstanding schools, probusiness climate and relaxed family environment. Named one of the Best Suburbs for Growing Families and Best Small City in America in 2020, Cedar Park offers all the benefits of life in an emerging first ring suburb in a region known for its high tech, innovation and live music, with desirable neighborhoods, an entrepreneurial business environment, and an effective, well managed city government.

Vision

We image the City of Cedar Park as a family-oriented community, one of compassion, integrity, diversity and many faiths. We are an attractive destination, a leader in business development and committed to an exceptional quality of life for all.

The Position

The Network Administrator is responsible for maintaining and supporting the City's IT infrastructure, including networks, servers, and related technologies. This role ensures the efficient and secure operation of the City's network and data communication systems, supporting a wide range of departments and services. The ideal candidate will possess strong technical expertise, problem-solving skills, and the ability to work independently and as part of a team.

Essential Job Responsibilities

• Network Management: Install, configure, and maintain network hardware (routers, switches, firewalls) and software. Monitor network performance to ensure smooth operation, reliability, and optimal security. Troubleshoot and resolve network-related issues, ensuring minimal downtime and disruption. Maintain the integrity of the City's LAN/WAN and wireless networks.
• Server Administration: Install, configure, and maintain servers (physical and virtual) supporting various City services. Perform regular system updates, patch management, and security configuration of servers. Monitor server performance and storage, ensuring proper capacity planning.
• Network Security: Implement and maintain security protocols, including firewalls, VPNs, and intrusion detection/prevention systems. Conduct regular security assessments to identify vulnerabilities and recommend solutions. Monitor and respond to potential security breaches or incidents in a timely manner.
• Technical Support: Provide technical support for network and system issues to City employees. Assist with setting up new workstations, configuring network connections, and managing access control. Coordinate with third-party vendors and service providers for equipment or support when necessary.
• Documentation & Compliance: Maintain detailed documentation of network configurations, policies, and procedures. Ensure the City's IT systems comply with relevant regulations, policies, and best practices. Assist in disaster recovery planning and testing to ensure business continuity.
• Other Duties: Evaluate and recommend new network technologies and upgrades. Participate in IT-related projects, collaborating with team members and departments. Attend professional development opportunities to stay current with new technologies.

Acceptable Experience, Training, Certifications and Licenses

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience: At least 3 years of experience in network administration or a related role. Experience working with Cisco, Juniper, or similar networking equipment. Experience with Windows Server, Linux, or virtualized environments (VMware/Hyper-V).
• Certifications: Network+ or equivalent certification (required). Cisco Certified Network Associate (CCNA) or higher (preferred). Microsoft Certified: Windows Server (preferred).

Knowledge, Skills & Abilities

• Strong knowledge of network infrastructure, routing, and switching.
• Proficiency in network security protocols and firewalls.
• Familiarity with virtualization technologies (VMware, Hyper-V).
• Excellent troubleshooting and analytical skills.
• Strong communication and interpersonal skills.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Knowledge of ITIL or similar service management frameworks (a plus).

Benefits

The City of Cedar Park strives to provide the best quality of life for its employees, the City provides a number of opportunities for all regular full-time employees to participate in group medical, dental, life insurance and long-term disability programs. Retirement options are provided by the Texas Municipal Retirement System (TMRS). Other programs such as paid vacation time, deferred compensation and educational assistance are also offered.

Salary: $73,112.00 - $94,952.00 Annually