Usher/Ticket Taker - Shoreline Amphitheatre (Seasonal 2026)

Job Summary

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

About the role

US Concerts is seeking an Usher/Ticket Taker. As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

Responsibilities

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
• Aid in maintaining the safety, cleanliness and presentation of the venue to the guest.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as helping with seat accommodations.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Partners with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc.
• Assist patrons by giving directions places inside or outside the venue.
• Ensure guests are safely enjoying the show.

Requirements

• High School Diploma or equivalent preferred
• At least 1+ year in a guest service role preferred
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+

Qualifications

• Passionate and motivated
• Driven, with an entrepreneurial spirit
• Resourceful, innovative, forward thinking and committed

Skills

• Customer service skills
• Event management
• Emergency response
• Physical stamina and strength

Benefits

Live Nation Entertainment offers a competitive compensation package, including a range of benefits such as health insurance, retirement plans, paid time off, and more. Please note that the expected compensation for this position is $19.70 USD - $20.50 USD per hour, based on a number of factors including market location, qualifications, skills, and experience.

Pay

The pay for this position is $19.70 USD - $20.50 USD per hour.

Schedule

The schedule for this position is flexible and may vary depending on the event and venue.