Jobs · Customer Service · New Jersey

Usher

New Jersey Performing Arts Center · Newark, NJ · 2 mo ago
Customer ServiceTemporary

About the role

Performance-based Ushers are needed for NJPAC 2024-2025 Season (weekly hours worked vary). Ushers will be scheduled according to availability and performance calendar. This position is a Union job.

Responsibilities

  • Must be friendly, polite and enthusiastic.
  • Assist with special requests as needed.
  • Assist patrons by scanning tickets, greeting and escorting patrons to their seats, distributing programs, and attending to guests with special needs.

Qualifications

  • High school diploma or equivalent preferred.
  • Weekend availability is required, Sunday is a mandatory workday.
  • Daytime and/or Open availability is a plus.
  • Experience in guest/customer service or hotel/hospitality industry.
  • Experience with guest accessibility or cash handling is a plus.
  • Ability to anticipate and fulfill the needs and concerns of guests.
  • Possess a sensitive, friendly, engaging personality, and professional demeanor.
  • Must be able to stand for long periods of time.
  • Must not be afraid of heights.

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