User Interface & User Experience Manager

About the Role

You will be responsible for collaborative working across the organization to create digital experiences that are user-friendly, intuitive, accessible, responsive, and friction-free. You will focus on optimizing conversions, increasing user satisfaction, and maintaining visual and brand consistency across customer-facing digital experiences. Working collaboratively with IT and other teams, you will create a cohesive roadmap for enhancements and translate user, business, and technical insights into applicable UX/UI recommendations. You will report to the Director – Experience Performance & Enablement and use a hybrid work schedule.

How We Support You

• We provide flexibility to help you achieve a good work-life balance.
• We foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
• We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program.
• We provide resources that support your mental health, and evolve our offerings to meet your needs.
• We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing.
• We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

What You Have

• A Bachelor's degree in one of the following fields: user experience design, human-computer interaction, interaction design, graphic design, visual communication, digital design, computer science, or information systems. We may consider equivalent experience.
• 5+ years experience in UI/UX design