User Experience Accessibility Specialist II

Location: Remote / Work from Home
Duration: 5-month+ contract with possibility of extensions

About the role

The UX Accessibility Specialist ensures the client’s digital products are accessible and usable for clients, branch teams, and colleagues. They use their knowledge of disability, assistive technology, internationally recognized accessibility standards (WCAG), and industry best practices to guide accessible product design, development, and procurement decisions. They may partner with various stakeholders including Product, Technology, UX, Sourcing, and Legal.

The UX Accessibility Specialist helps create optimal user experiences for users of all abilities by understanding business requirements and constraints and aligning digital experiences with the Edward Jones Accessibility Standards to make products that exceed user expectations both in terms of design and functionality.

Responsibilities

• Advocate for the user throughout the design and development process, ensuring solutions address real user needs and contribute to seamless, intuitive experiences
• Evaluate the current state of the user experience, identify user pain points, and align with product goals and technical constraints (includes manual and automated testing)
• Understand business and accessibility trade-offs; communicate the impact design, development, and procurement decisions may have on users with disabilities, escalating to senior specialists and leadership when needed
• Assist in the prioritization of accessibility defects and enhancements
• Guide developers on accessible development practices using knowledge of HTML, CSS, and ARIA
• Create accessibility annotations for development, including call-outs for keyboard interaction, screen-reader announcements, and ARIA guidance
• Share digital accessibility training that empowers colleagues to incorporate accessibility into their own work
• Contribute to cross-accessibility-team alignment by suggesting updates to team documentation on patterns and components

Requirements

• Assistive technology such as JAWS, NVDA, VoiceOver, keyboard navigation, Windows high-contrast mode
• Automated accessibility testing tools such as Axe and Wave
• Disability inclusion methodologies
• Web Content Accessibility Guidelines (WCAG)

Preferred Qualifications

• Agile Methodologies
• Branch systems and tools
• User experience methodologies and tools

Skills

• Minimum: Accessibility & Inclusive Design, Problem Solving, Relationship Building, User Acceptance Testing, User-centered Design
• Preferred: Human Computer Interaction (HCI), Software Development, Storytelling, User Interface Design