User Access Management Analyst, full-time

Located between Aspen and Vail, along the Colorado River, Glenwood Springs is a mecca for outdoor adventures in our beautiful mountains. When you are looking to relax, we also have the largest hot springs pool in the world. As a community with a population of about 10,000, Glenwood Springs is an ideal size.

About the role

The User Access Management Analyst is responsible for the implementation, security, maintenance and access administration of Information Security managed technologies, including access controls across various distributed platforms. Focus on Identity Administration and Access Governance. Required to understand, adhere to, and enforce departmental and Corporate Security standards, policies, and procedures.

Responsibilities

• Implement, secure, and maintain Information Security managed technologies and access controls across distributed platforms.
• Administer user access with a focus on Identity Administration and Access Governance.
• Enforce departmental and Corporate Security standards, policies, and procedures.

Requirements

• Associate’s degree or equivalent job experience.
• Minimum 5 years of customer service experience.
• At least 3 years of call center experience preferred.
• Minimum 2 years of healthcare business processes acumen/operational knowledge.
• UTIL exposure.
• Advanced Active Directory and user account management knowledge.
• Intermediate business productivity software knowledge.

Skills

• Advanced comprehensive documentation ability.
• Advanced handling of difficult/angry customers.
• Flexibility to influence people at all levels.
• Advanced ability to coordinate methods, techniques, and evaluation of criteria across organizational silos to obtain optimal results.
• Exceptional oral/written communication and presentation abilities.

Pay

Entry salary dependent upon education, experience, and skill set. Position wage range: $53,726.40 - $78,998.40/year.

Benefits

• Medical, Dental, and Vision coverage including coverage for eligible dependents.
• Employer-paid basic life coverage with buy-up coverage options.
• Flexible Spending Account (FSA) for health care and dependent care.
• Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
• Tuition Assistance Available.
• Retirement Plan 401(a).
• Retirement Plan 403(b) plans with employer matching contributions.
• Employee Assistance Program.
• Employee discount on Valley View Medical Services.
• Employee voluntary benefits such as discounted RFTA bus passes, discounted gym memberships, corporate ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s).
• Free use of Sunlight and Aspen SkiCo day passes, based on availability.