USDA Coordinator

About the role

As our USDA Coordinator, you will ensure that all import and export activities comply with USDA regulations, maintaining the accuracy of health certifications, coordinating inspections, and facilitating communication between customers, USDA inspectors, and internal teams. You’ll play a key role in keeping our operations compliant, efficient, and customer focused.

Responsibilities

• Manage and coordinate USDA import and export inspections in compliance with federal regulations.
• Obtain, review, and verify health certifications to ensure products match documentation.
• Schedule and oversee USDA inspections, serving as the primary liaison between inspectors, customers, and FreezPak operations.
• Cook up and coordinate labeling, staging, and approval stamping for inbound and outbound shipments.
• Communicate with customers to resolve discrepancies or reject shipments efficiently.
• Ensure proper sanitization of USDA inspection rooms following each inspection.
• Assist with customer service functions, billing reviews, and shipment scheduling as needed.
• Train additional team members on import/export procedures and compliance standards.

Requirements

• Experience: 2–5 years of experience in USDA coordination, import/export compliance, or food logistics preferred.
• Education: Associate or Bachelor’s degree in food science, logistics, or a related field preferred.
• Certifications: USDA compliance or HACCP certification a plus.

Skills

• Strong communication and organizational skills, attention to detail, proficiency with compliance documentation and Microsoft Office, and ability to manage multiple priorities in a fast-paced environment.

Physical Requirements

• Ability to work in cold storage environments as low as -10°F.
• Ability to stand, walk, and lift as required for job duties.

Benefits

• Health Insurance – comprehensive plans for you and your family
• 401(k) + Company Match – plan for your future with our competitive program
• Paid Time Off (PTO) – generous time off to support work-life balance
• Life Insurance – financial protection and peace of mind for you and your loved ones
• Career Growth – incredible opportunities to advance as we grow

Pay

This pay range represents the Company's good-faith estimate of the starting hourly compensation for this role at the time of posting. The actual rate will be determined based on a combination of factors including experience, qualifications, work location, and internal pay alignment, in accordance with applicable laws.

Equal Opportunity Employer

FreezPak is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Pak members.